Maram Algarni Email & Phone Number

Yanbu, Al Madinah, Saudi Arabia

-Provide exceptional customer service by addressing customer inquiries, resolving issues promptly, and ensuring a positive banking experience.-Exceed sales targets by achieving the bank's objectives in account openings, personal loans, mortgages, and credit cards. -Tailor financial solutions to meet the specific financial circumstances of each customer. -Offer personalized advice to customers to help them select products that align with their financial needs and goals.-Promote and market the bank's products and services to existing and potential customers, highlighting their benefits and features.-Contribute to the branch's profitability by meeting sales goals, managing resources efficiently, and maximizing revenue opportunities.-Develop and implement strategies to attract new customers, expand the customer base, and build long-term relationships with customers.-Meet sales targets by identifying customer needs and offering suitable banking solutions, including loans, credit cards, and opening accounts.-Achieve high levels of customer satisfaction by understanding their needs, providing personalized service, and ensuring their expectations are met or exceeded.

Yanbu, Al Madinah, Saudi Arabia

-Handled customer complaints and issues with professionalism and efficiency, ensuring swift resolution and maintaining customer satisfaction.-Conducted regular follow-ups with customers to ensure their banking needs were met.-Achieved high levels of customer satisfaction through attentive service and effective problem-solving.-Met and exceeded sales goals for financing products and credit cards by providing tailored solutions that meet customer needs and preferences.-Advised customers on product purchases that fit their financial profiles, ensuring personalized and appropriate sales.-Recommended products and emphasized additional benefits to enhance customer satisfaction and sales outcomes.-Delivered high sales results by employing a consultative approach that focused on adding value for customers.

Saudi Arabia

-Developed and implemented comprehensive audit plans to evaluate the effectiveness of internal controls, risk management, and governance processes. -Conducted thorough reviews of bank departments to assess operational efficiency and effectiveness.-Developed comprehensive strategic plans to optimize departmental performance and achieve organizational goals.-Prepared detailed reports on departmental activities, findings, and recommendations.-Monitored day-to-day operations to ensure alignment with strategic objectives and timely implementation of plans.-Identified and assessed areas of potential risk within the bank's operations. -Evaluated the adequacy and effectiveness of internal controls in mitigating risks. -Assessed the efficiency and effectiveness of the bank’s operational processes.

Saudi Arabia