Maram Baker Email & Phone Number

Jeddah, Makkah, Saudi Arabia

North Abhur Jeddah

North Abhur - Jeddah

· Maintains office services by organizing office operations and procedures,controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.·Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.· Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.· Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.· Completes operational requirements by scheduling and assigning employees; following up on work results.· Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.· Maintains office staff by recruiting, selecting, orienting, and training employees.· Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.·Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.·Contributes to team effort by accomplishing related results as needed.

1) Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.2) Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. 3)Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.4) Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish work schedules. Supervise staff. Monitor and evaluate performance.5) Production - Coordinate and monitor the work of various departments involved in production, and pricing. Monitor performance and implement improvements. Ensure quality of products. Manage quality of employee productivity. Manage maintenance of equipment and machinery. 6) Communication - Monitor, manage and improve the efficiency of support services.Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

- Keep all creative projects moving smoothly through the agency. - Continue to improve projects traffic system and project management process, keeping the parts that work well and suggesting ways they can do it better.- Work closely with agency creative leadership to balance workloads and advocate for appropriate time-lines on creative projects.- Enforce adherences to work-flow processes and deadlines.- Keep all informed of conflicts, delays or any other unusual situation.- Obtain deadline extensions when necessary.- Development and maintenance of traffic management guidelines documentation.- Work with administrative as necessary for Purchase Order requests.- Maintain workload data for monthly and quarterly metric output.- Creating and managing traffic using various traffic management software.- Develop and implement a job number system.- Ensure incoming job requests contain information needed to assign a job number.- Develop and maintain job database.- Communicate job status information to all team members.-Promote smooth work-flow and communication between departments.- Work seamlessly with all departments.- Attend key planning meetings for all clients and help project manage new business pitches.- Development and implementation of internal traffic management processes.- Collaborate with team on process improvement.- Work with Director and/or designers to evaluate and assign projects.- Keep creative team apprised of project priorities and due dates.- Expedite and prioritize rush projects accordingly.- Recommend and implement process improvements.- Attend weekly meetings with client servicing teams.

- Responsible for the day-to-day office administration.- Creating PowerPoint presentations.- Compiling monthly figures and reports, and distributing accordingly.- Preparing agendas for management meetings, and taking minutes.- Responsible for the well being of all personnel, providing HR liaison; settling in new staff, introduction to life style, assistance with locating housing…etc.- Human resource management, including screening, hiring of staff, annual leave, monitoring attendance, preparing contracts, tracking sick leave, issuing salary certificates, etc.- Budget control of the office.- Arranging corporate events and seminars.- Coordinate the marketing and promotional activities with the marketing manager- Organizing social events for all staff.- Responsible for the operational side of running the office.- Organizing & managing Events & Annual meetings inside & outside Saudi Arabia.

- Managing the client relationship by resolving calls effectively and efficiently.- Ensure service level agreements are met and maintained.- Providing internal and external customers with accurate and timely information.- Following up to ensure resolving customers' problems on time.- Communicating positively with all involved parties in order to facilitate customer's reception of the- expected distinguished service

- Preparing the curriculum and presenting the material to the class .- Tracking attendance, assigning homework, grading assignments, giving feedback and communicating effectively with students.- Holding office hours, ensuring that class materials are up to date, reviewing curriculum and demonstrating professionalism in dealing with others. - Responsible for overseeing a homeroom or study hall. - Responsible for the day-to-day office administration.- Creating PowerPoint presentations.- Compiling monthly figures and reports, and distributing accordingly.- Preparing agendas for management meetings, and taking minutes.- Responsible for the well being of all personnel, providing HR liaison; settling in new staff, introduction to life style, assistance with locating housing…etc.- Human resource management, including screening, hiring of staff, annual leave, monitoring attendance, preparing contracts, tracking sick leave, issuing salary certificates, etc.- Budget control of the office.- Arranging corporate events and seminars.- Coordinate the marketing and promotional activities with the marketing manager- Organizing social events for all staff.- Responsible for the operational side of running the office.

- Monitoring & Marketing English language courses and programs (Part time). Professional's center.- Computer Teacher at Summer Camp (Nibras Al – Amal) - (Part time).- Supervisor (The Holy Land) (Al-Ard al Mubarakah) competition in coordination with the Saudi ministry of girls Education (Part time).- Organizing & managing Ladies Events & Bazaars (Part time).

- Setup accommodation and entertainment arrangements for company visitors. - Maintain Manager’s calendar. - Prepare and maintain Manager’s expense report. - Setup and coordinate meetings and conferences. - Create, transcribe, and distribute meeting agendas and minutes. - Answer telephones and handle in appropriate manner. - Meet and greet clients and visitors. - Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. - Maintain hard copy and electronic filing system. - Sign for UPS/Fed Ex/Airborne packages. - Research, price, and purchase office furniture and supplies. - Coordinate project-based work. - Supervise support staff. - Identify, research, and resolve customer issues using the computer system. - Follow-up on customer inquires not immediately resolved. - Other duties as assigned.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Activities and Societies: Bachelor of Business Administration.

Icdl, Computer Software