Mark Ramey Email & Phone Number

Indianapolis, Indiana, United States

Melville, NEW YORK, US

• Develop and implement comprehensive, global portal solutions strategy to align with company goals, driving innovation, and ensuring that technology supports business growth and enhances customer experience.
• Partner with internal stakeholders for due diligence and migration of LIMs system

Fort Myers, Florida, US

• NeoGenomics Laboratories is a leading cancer diagnostic reference laboratory that has provided high-quality cancer testing and partnership programs to pathologists and oncologists to include hospital and private.
• Recruited by CIO to transform Customer Systems organization through optimization of client integrated solutions. Develop and implement comprehensive, global IT solutions strategy to align with company goals, driving.
• Partner with internal stakeholders to create a corporate Salesforce strategy. Source and implement new tools and technologies to build faster integrations with client systems, improve overall turnaround time, improve.
• Partner with internal stakeholders spanning commercial operations, lab operations, project management, business analysis, and IT infrastructure, security, and development to support company’s regions across U.S..

Secaucus, NJ, US

• Quest Diagnostics empowers people to take action to improve health outcomes. The company reports revenues of over $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S.
• Recruited by CIO to transform Client Connectivity organization through optimization of client integrated solutions, to develop global IT solutions strategy to support a Fortune 500 company with $7.7B in annual revenue.
• Led organization of 500+ employees and contractors with seven direct reports across client integrated solutions, professional services, technical support desk and global field services. Manage annual P&L of $50M.
• Spearhead implementation and on-site support of client-facing solutions serving extensive network of 470K clinicians, 14K hospitals, and 800 electronic health record (EHR) systems. Lead a global technical support team.
• Partner with internal stakeholders spanning commercial operations, project management, business analysis, and IT infrastructure, security, and development to properly support company’s six regions across U.S. and.
• Provide strategic direction and guidance during merger and acquisition (M&A) operations, ensuring rapid conversion of all new integrations to Quest systems to reduce downtime for customers.Select Achievements. Saved.

Burlington, North Carolina, US

• At Labcorp we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. With more than 70,000.
• Spearheaded connectivity integrations and software development support for Specialty Lab functions, including workplace drug testing services, workplace health and wellness programs, and virology and infectious disease.
• Managed $13.5M P&L while overseeing organization of 135 personnel consisting of Infrastructure, Implementation and Support, Project Management, Interface Development, Testing and Certification, and Demographic Bridge.
• Provided support to 26K+ healthcare and financial client interfaces. Negotiated and maintained productive partnerships with 600 technology vendors. Aligned executive management and sales/marketing teams on key business.
• Increased annual B2B revenue by $216M throughout tenure by building highly efficient, independent teams and scaling technical capabilities to serve growing customer base.
• Played pivotal role in launching new lab information system for anatomical pathologists, acting as Lead Program Manager to drive success of extensive, multiyear initiative.

Tokyo, JP

• Maintained responsibility for business development, program management, consultant development, client relationship management, and development and maintenance of key partnerships.
• Oversaw market offerings inclusive of IT management, consulting, and outsourcing. Managed four major client accounts and generated new business development efforts.
• Developed streamlined revenue recognition and invoicing processes and spearheaded Capability Maturity Model Integration (CMMI) quality initiative, resulting in all outsourced engagements attaining CMMI Level Three.

Cary, NC, US

Performed PMO audits and made strategic recommendations to leadership team for long-term improvement initiatives. Assisted PMO team of 12 with implementation of new strategies based on audit findings.

Montreal, Quebec, CA

• Oversaw software development processes and implementation of e-business electronic invoicing applications. Streamlined daily operations by creating and introducing formal Project Management processes, tools, and.
• Steered team of 15 to meet and exceed organizational goals for performance, productivity, and project schedules. Increased staff productivity by 23% through process improvement initiatives and efficient organization.
• Improved revenue growth and utilization 15% by providing dedicated consulting services in Financial and Healthcare sectors.
• Captured 73% billing utilization and 30% gross profit by directing daily operations and projects of 35 professional consultants.

Durham, NC, US

• Provided leadership and guidance to staff members in Product Development, Information Technology, and Professional Services, implementing formal processes to define, plan, and manage key projects.
• Monitored strategic projects to ensure consistency and satisfy interface requirements for existing and newly developed systems. Supported scheduling tool and operations spanning reporting, time estimates, and resource.
• Introduced proven PMO methodologies inclusive of issues and change management, communication and risk management, and project tracking and reporting for both internal and external clients.
• Increased staff productivity by 35%+ by conceptualizing and launching companywide Program Management Office.