Mark Ramey Email and Phone Number
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I'm Mark Ramey, a Healthcare Information Technology Executive, driving business growth by designing and implementing global digital transformations and innovations that revolutionize business solutions to complex healthcare IT challenges. I prioritize comprehensive technology improvements and organizational transformation initiatives that increase revenue, reduce costs, and eliminate waste, resulting in bottom-line profits and organizational excellence. Described as a natural leader at building and mentoring high-caliber global teams and optimizing processes to foster a collaborative culture that is customer, client, and partner focused. I am an innovative problem-solver with strong analytical leadership, balancing data-driven insights with practical judgment. Competencies that Drive Success - Examples of Executive LeadershipCustomer Experience - Professional Services - Global Field Services - Vendor Management - Commercial Sales - Program Management - Lab Operations - M&A for Information Technology - Global Client Technical Support - Business Process Improvement - Technical Innovation - Robotic Process Automation - Client Integration Solutions - Customer Relationship Management - Transformational Leadership - Revenue Cycle Management ✅ Brought in by the CIO of NeoGenomics to develop and implement IT solution strategies that aligned with company goals and drive innovation, elevating business performance and profitability.✅ Recruited directly by Quest CIO to transform the client integration group and improve turnaround time to increase revenue and provide client technical support to over 22K global clients. ✅ Improved the relationships across Commercial Sales, Lab Operations and Compliance. Actively engaged along with Hospital Sales Executives on proposals and sales initiatives to Health Systems and Hospitals.✅ Aligned executive management and sales/marketing teams on key business and technical initiatives to drive revenue growth, enhance technological capabilities, and bolster customer satisfaction rates. ✅ Increased annual B2B revenue by $216M throughout tenure by building highly efficient, independent teams and scaling technical capabilities to serve growing customer base.MARK RAMEY - Healthcare Information Technology - Digital Transformation - Operational ExcellenceRoxboro, NC | 919.880.7753 | ramey3164@gmail.com
Calumet
View- Website:
- calumet.com
- Employees:
- 1229
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CalumetIndianapolis, Indiana, United States
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Executive Information Technology Solutions ConsultantCertified Group Aug 2024 - PresentMelville, New York, Us• Develop and implement comprehensive, global portal solutions strategy to align with company goals, driving innovation, and ensuring that technology supports business growth and enhances customer experience. • Partner with internal stakeholders for due diligence and migration of LIMs system -
Vice President, Physician & Clinical Customer SolutionsNeogenomics Laboratories Jan 2023 - Aug 2023Fort Myers, Florida, UsNeoGenomics Laboratories is a leading cancer diagnostic reference laboratory that has provided high-quality cancer testing and partnership programs to pathologists and oncologists to include hospital and private pathology laboratories, office-based oncologists, CRO/Biopharmaceutical development organizations, academic institutions/ teaching hospitals.• Recruited by CIO to transform Customer Systems organization through optimization of client integrated solutions. Develop and implement comprehensive, global IT solutions strategy to align with company goals, driving innovation, and ensuring that technology supports business growth and enhances customer experience. • Partner with internal stakeholders to create a corporate Salesforce strategy. Source and implement new tools and technologies to build faster integrations with client systems, improve overall turnaround time, improve customer experience, drive organizational & technical support efficiency, and increase revenue.• Partner with internal stakeholders spanning commercial operations, lab operations, project management, business analysis, and IT infrastructure, security, and development to support company’s regions across U.S. Present operational status monthly to executive management regarding project timelines, revenue, and client satisfaction objectives. -
Global Vp, Clinical Client Services, Professional Services & Global Field OperationsQuest Diagnostics 2015 - 2022Secaucus, Nj, UsQuest Diagnostics empowers people to take action to improve health outcomes. The company reports revenues of over $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S.• Recruited by CIO to transform Client Connectivity organization through optimization of client integrated solutions, to develop global IT solutions strategy to support a Fortune 500 company with $7.7B in annual revenue.• Led organization of 500+ employees and contractors with seven direct reports across client integrated solutions, professional services, technical support desk and global field services. Manage annual P&L of $50M, including contracts for 700 vendors.• Spearhead implementation and on-site support of client-facing solutions serving extensive network of 470K clinicians, 14K hospitals, and 800 electronic health record (EHR) systems. Lead a global technical support team of 150+ providing Tier 1 & Tier 2 technical support to over 22K clients. • Partner with internal stakeholders spanning commercial operations, project management, business analysis, and IT infrastructure, security, and development to properly support company’s six regions across U.S. and Puerto Rico.• Provide strategic direction and guidance during merger and acquisition (M&A) operations, ensuring rapid conversion of all new integrations to Quest systems to reduce downtime for customers.Select Achievements. Saved $1.5M in annual costs and reduced turnaround time by 64%.• Enabled company to manage exponential growth in client volume during COVID-19 pandemic by coordinating innovative pop ups for large-scale events and forging referral partnerships with additional labs to consistently meet revenue and client KPIs.• Contributed to 2%+ annual increase in company growth by facilitating due diligence and integration processes for connectivity component of 18 M&As since 2018.• Captured $1M+ in annual cost savings by consolidating Help Desk and field services operations and teams. -
Associate Vice President, It Specialty Lab SystemsLabcorp 2006 - 2014Burlington, North Carolina, UsAt Labcorp we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. With more than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.• Spearheaded connectivity integrations and software development support for Specialty Lab functions, including workplace drug testing services, workplace health and wellness programs, and virology and infectious disease testing.• Managed $13.5M P&L while overseeing organization of 135 personnel consisting of Infrastructure, Implementation and Support, Project Management, Interface Development, Testing and Certification, and Demographic Bridge Development functions. Reported directly to CIO.• Provided support to 26K+ healthcare and financial client interfaces. Negotiated and maintained productive partnerships with 600 technology vendors. Aligned executive management and sales/marketing teams on key business and technical initiatives to drive revenue growth, enhance technological capabilities, and bolster customer satisfaction rates.Select Achievements.• Increased annual B2B revenue by $216M throughout tenure by building highly efficient, independent teams and scaling technical capabilities to serve growing customer base.• Played pivotal role in launching new lab information system for anatomical pathologists, acting as Lead Program Manager to drive success of extensive, multiyear initiative. -
Service Delivery ManagerNtt Data 2005 - 2006Tokyo, JpMaintained responsibility for business development, program management, consultant development, client relationship management, and development and maintenance of key partnerships.• Oversaw market offerings inclusive of IT management, consulting, and outsourcing. Managed four major client accounts and generated new business development efforts.• Developed streamlined revenue recognition and invoicing processes and spearheaded Capability Maturity Model Integration (CMMI) quality initiative, resulting in all outsourced engagements attaining CMMI Level Three. -
Pmo ConsultantRailinc 2004 - 2005Cary, Nc, UsPerformed PMO audits and made strategic recommendations to leadership team for long-term improvement initiatives. Assisted PMO team of 12 with implementation of new strategies based on audit findings. -
Director, PmoBce Emergis 2001 - 2003Montreal, Quebec, CaOversaw software development processes and implementation of e-business electronic invoicing applications. Streamlined daily operations by creating and introducing formal Project Management processes, tools, and templates.• Steered team of 15 to meet and exceed organizational goals for performance, productivity, and project schedules. Increased staff productivity by 23% through process improvement initiatives and efficient organization tools.• Improved revenue growth and utilization 15% by providing dedicated consulting services in Financial and Healthcare sectors. • Captured 73% billing utilization and 30% gross profit by directing daily operations and projects of 35 professional consultants. -
Director, Strategic PlanningSciquest 2000 - 2001Durham, Nc, UsProvided leadership and guidance to staff members in Product Development, Information Technology, and Professional Services, implementing formal processes to define, plan, and manage key projects.• Monitored strategic projects to ensure consistency and satisfy interface requirements for existing and newly developed systems. Supported scheduling tool and operations spanning reporting, time estimates, and resource availability.• Introduced proven PMO methodologies inclusive of issues and change management, communication and risk management, and project tracking and reporting for both internal and external clients.• Increased staff productivity by 35%+ by conceptualizing and launching companywide Program Management Office.
Mark Ramey Education Details
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The Ohio State UniversityComputerscience
Frequently Asked Questions about Mark Ramey
What company does Mark Ramey work for?
Mark Ramey works for Calumet
What is Mark Ramey's role at the current company?
Mark Ramey's current role is Strategic, High Caliber Technology Leader and Transformational Change Agent and who builds high-performing, cross-functional Teams across Healthcare and Life Sciences Organizations..
What is Mark Ramey's email address?
Mark Ramey's email address is ra****@****orp.com
What is Mark Ramey's direct phone number?
Mark Ramey's direct phone number is +133643*****
What schools did Mark Ramey attend?
Mark Ramey attended The Ohio State University.
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