Maranda Walker Gaffney, Cdpse Email & Phone Number

San Antonio, Tx, Us

San Antonio, Texas, United States

I steer strategic risk management and regulatory compliance initiatives for the Enterprise Data & Analytics Office, ensuring adherence to relevant frameworks and minimizing IT, security, and data risk exposure. I design and implement governance solutions to address unanswered business questions and anticipate potential future requirements, considering both upstream and downstream effects. Additionally, I direct comprehensive action plans to improve IT security and data risk management practices, aligning with the organization's risk and compliance policies.Below are a few of my notable contributions:• Maintained up-to-date knowledge of regulatory environment, ensuring process and requirement compliance within team.• Implemented proactive risk management office/program, enhancing overall risk mitigation strategies.• Developed and executed work effort risk questionnaire training program, strengthening risk awareness and response capabilities of team.• Advised senior management on control environment status, enabling informed decision-making and control weakness identification.• Identified critical monitoring areas, escalating issues to appropriate stakeholders and advising on risk mitigation opportunities.

United States

I oversaw audit engagements focusing on data, risk management, third-party and affiliate governance, and privacy controls within IT and security domains. By coaching Auditors-In-Charge (AIC), I ensured audit quality, effective execution, and precise risk identification. I identified control weaknesses and recommended necessary remediation, while continuously monitoring issues, projects, and engagements to ensure appropriate risk mitigation. Leading and managing regulatory examinations showcased my quality management, process improvement, and problem-solving abilities. Utilizing various systems for data collection, analysis, and reporting, I implemented solutions to address emerging risks within business IT, security, and data processes.Below are a few of my notable contributions:• Strengthened business partner relationships, ensuring alignment and collaboration on key risk mitigation strategies.• Pivoted Lean and business process management methodologies to enhance operational efficiency.• Led team of IT Audit professionals to reduce risk within data and third-party risk management as well as security environments.• Enhanced audit process efficiency and risk assessment effectiveness, contributing to organization's robust control environment.• Streamlined data aggregation and reporting processes, improving delivery of findings to management and board.• Fostered culture of continuous improvement by applying Lean methodologies, increasing effectiveness of audit function.

San Antonio, Texas, United States

I managed external audit engagements as Auditor-In-Charge, focusing on data, risk management and governance, and privacy controls within IT and information security sectors. By guiding and coaching staff auditors, I ensured high-quality audit execution and adherence to timelines. I identified and addressed control weaknesses and gaps, recommending remedial actions to enhance the control environment. I spearheaded continuous monitoring initiatives for ongoing risk mitigation and issue resolution, while cultivating and maintaining effective partnerships with business stakeholders through clear communication and collaboration.Below are a few of my notable contributions:• Analyzed and aggregated data for management and board reporting, demonstrating proficiency in utilizing advanced systems for data synthesis.• Built and executed IT and security issue management program, strengthening organizational compliance and risk posture.• Guided execution of regulatory exams, showcasing adeptness in managing and navigating complex audit processes.• Pioneered process improvement initiatives, utilizing Lean methodologies to streamline audit procedures and raise efficiency.• Developed and maintained robust processes and models for effective risk assessment and issue reporting.

San Antonio, Texas

I led audit engagements as Auditor-In-Charge, ensuring comprehensive coverage of risk management and governance controls within IT, data, and information security domains. By coordinating and directing staff auditors, I enhanced audit quality and adherence to timelines. I identified and addressed control deficiencies, ensuring robust risk mitigation and compliance. Additionally, I managed continuous monitoring activities for ongoing projects and issue resolution, maintaining a strong control environment.Below are a few of my notable contributions:• Refined audit report documentation and presentation processes, ensuring clear communication of findings to board and other stakeholders.• Closed three high-rated regulatory gaps, reinforcing company's compliance posture.• Enhanced team proficiency through targeted guidance and coaching, leading to improved audit execution and product quality.• Strengthened partnerships with business units by fostering collaborative communication, contributing to culture of shared responsibility in risk management.• Researched and evaluated new technologies, providing strategic recommendations to support organizational advancement.

San Antonio, Texas

I steered comprehensive external audit engagements, ensuring timely and budget-compliant delivery. I conducted thorough testing of IT General Controls, system functionality, and report integrity across multiple platforms, including SAP, JD Edwards, and Hyperion. I assessed financial, process, and security controls to ensure financial reporting accuracy. Additionally, I oversaw internal audit outsourcing projects, evaluating ITGCs, system and application controls, and provided security and privacy services. I trained associates in PwC Audit methodology, emphasizing risk identification, control evaluation, and testing procedures. Mentoring and coaching staff, I shared expertise and best practices to enhance team performance and individual development.Below are a few of my notable contributions:• Strengthened internal control frameworks, contributing to reliability of financial reporting and system integrity.• Executed first-ever data governance audit, identifying critical gaps and enhancing control environment.• Fostered culture of continuous learning, leading to improved audit efficiency and staff proficiency.• Streamlined audit processes by implementing innovative testing strategies for ITGCs and application controls.• Enhanced team capabilities through targeted training, resulting in increased engagement success rates.

San Antonio, Texas

I administered and optimized IT systems, providing comprehensive technical support and expertise for the business banking loan documentation and imaging group. I coordinated with various departments to produce technical reports, training materials, and documentation, enhancing end-user comprehension and application proficiency. Supporting internal customers, I offered operational assistance and facilitated smooth technology adoption. Additionally, I conducted research on emerging technologies and tools, recommending viable solutions for organizational advancement.Below are a few of my notable contributions:• Provided fiscal forecasting for equipment and tools, enabling effective budget management and resource allocation.• Implemented end-of-life program, streamlining application retirement and ensuring compliance with organizational standards.• Administered UAT to validate functionality/performance of business apps, ensuring seamless integration and user satisfaction.• Developed and managed access for critical sites including BBOCS Portal and CEO, bolstering security and user accessibility.• Facilitated designing of user profiles for organizational applications, tailoring access/capabilities to meet role requirements.

I audited loan compliance with National Servicing Standards (NSS) to ensure adherence to regulatory requirements. I developed and implemented action plans for loans at risk of non-compliance, enhancing the integrity of loan servicing processes. By creating and refining reports to monitor potential NSS violations, I contributed to proactive risk management efforts. I provided support to senior leaders in devising resolution strategies for loans jeopardizing NSS adherence. Additionally, I identified and mitigated risk factors in business operations, instituting robust controls to safeguard against process lapses.Below are a few of my notable contributions:• Streamlined auditing procedures, increasing efficiency and accuracy in loan servicing.• Managed two home lending portfolios, maintaining high-quality service and compliance.• Developed educational materials on report handling for various investors, improving team proficiency and performance.• Assisted in the development of control measures, ensuring business processes aligned with compliance standards.

• Serve as the single point of contact to borrowers and/or agencies whose loans are delinquent or at high risk for delinquency.• Recommend solutions to maintain home ownership, including Home Affordable Modification Program, proprietary modifications, repayment plans. • If modification options are not possible, discuss liquidation options including short sales, deed in lieu, etc. • Responsible for analyzing the borrower s financial situation and making recommendations on loan modifications/workout options to resolve delinquency. • Identify, maintain, track and log requested documentation for loan modification review. Communicate with borrowers and/or agencies of loan modification decision, current status, options, timelines, coordination touch points, and borrower obligations through the process.• Duties include (not limited to): - Answer inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process. - Interview borrower to understand borrower's specific situation; identify and request the appropriate documents required for loan modification review. • Access information on multiple systems to inform borrowers of loan terms, important dates and deadlines. - Communicate and coordinate with multiple servicing departments both internal and external to Wells Fargo informing the borrower of current status, options, next steps; remain as the single point of contact to borrower throughout the loss mitigation, loan modification, and foreclosure process. • Ensure necessary information and complete packages are received in a timely manner, maintained, tracked, and logged in multiple systems.• Managed a pipeline of 20-100 loans

• Create proposals/presentations for top billers in Clear Channel Media and Entertainment to be presented to large local accounts• Accompany Top Billing Local Marketing Specialists on sales calls for creative, administrative support. • In charge of sports allocation for CCM+E SA Local and Agency Marketing Specialists. • Work closely with General Sales Managers and Director of Sales on revenue reports, presentations, and company-wide innovations. • Managed and hired new Local and Agency Sales Coordinators for CCM+E SA. • Work closely with Executive Assistant to General Manager of CCM+E SA/Austin on specific advertiser trade agreements, with Spurs Sports Entertainment, All Sales Presentations, Incentives, and New innovations.• Supported company-wide projects • Devised follow-up advertising plans for clients • Handled weekly, quarterly, annually budget and revenue goals for Local Marketing and Agency Specialists.

• Input orders through agencies• Managed traffic for advertisers on clusters seven stations. • Created proposals, presentations for agency buys. Scheduled station events, digital/web elements, and social media for agency advertisers. • Facilitated various client meetings • Devised follow-up advertising plans for clients