Mara O'Brien Email & Phone Number

New York, New York

Ridgefield, Ct

White Plains, Ny

Customer Support - Cash Management Products / Funds Transfer- Online Banking, Lockbox, Positive Pay and Remote Deposit Capture - Customer product agreement review, KYC, AML, OFAC compliance - Client / User online banking profile setup - User training - Remote scanner software installation - ACH file creation / integration - Positive Pay file creation / integration - Knowledge of US banking systems - Wire, ACH, Check clearing, Lockbox processing - Close working relationship with Deposit Operations - Funds transfer investigations - Internal Bank staff product training / demonstration - Interaction with third party service provider - Policy / procedure / product customer agreement maintenance - Close Internal relationships with Compliance and IT - BSA / KYC / CDD - Product risk management - RDC risk - ACH exposure riskManager of Department with 2 staff members

New York, Ny

Cash ManagementAssess needs, identify and analyze products and services for the customers of the US branch of the largest bank in Norway. Perform cost benefit and risk analysis to construct appropriate recommendations for effective cash management strategies to business customers and targeted US corporate clients.Research, prepare and present effective responses to RFPs, executing cost benefits and risk analysis.Negotiate pricing to optimize profitability of product or service solutionsCollaborated with multinational customers' corporate staff to develop cash management solutions to best satisfy their needs. Provided int'l customers that would strengthen banking relatu and provide economies by linking multiple int'l using multiple international banks. Helped plan, create and implement an on-line system. (Trained staff to use the system and provide customer support) content exper within product development group that devoped the online baning .participated in global planning sessions to understand country specific payment systems . Represented US needs and requirements for US customers. (Take part in a Product Development Manage and facilitate new product delivery to existing and potential customers. .

Nyc

Relationship management ; sales and product development. of the Banks cash management products and services.Responsible for RFP written response and formal presentations. Develop customer solutions after face to face meetings to improve liquidity management, increase efficiency and reduce administrative needs by developing customized solutions utilizing our product offerings.

Nyc

Cash ManagementAssess needs, identify and analyze products and services for the customers of the US branch of the largest bank in Norway. Perform cost benefit and risk analysis to construct appropriate recommendations for effective cash management strategies to established business customers and targeted prospective US corporate clients. Collaborated with multinational customers' corporate staff to develop cash management solutions to the best satisfy their needs. Develop and maintain strong working relationships with companies selling services to international accounts with various international banks. Helped plan, create and implement an on-line system. Trained staff to use the system and provide customer support.Travel to Norway in the fall for a Cash Management Day to meet with and interact with existing or potential clients. Take part in a Product Development meeting in the spring to confer with IT and product development staff for the purpose of making products more effective and user friendly to meet US needs. Research, prepare and present effective responses to RFPs, executing cost benefits and risk analysis. Manage and facilitate new product delivery to existing and potential customers. Negotiate pricing to optimize profitability of product or service solutions.