Marat Gafurov Email & Phone Number

La Plata, Ar

Moscow City, Russia

Recruitment and HR Management- Organized comprehensive recruitment processes using job sites, social media advertising, and Yandex Ads;- Monitored key recruitment metrics such as budget, conversion rates, candidate attendance, and cost per hire;- Conducted interviews, managed onboarding, and facilitated new employee adaptation;- Designed and implemented employee development programs, including organizing training sessions and engaging external experts;- Built and maintained… Show more Recruitment and HR Management- Organized comprehensive recruitment processes using job sites, social media advertising, and Yandex Ads;- Monitored key recruitment metrics such as budget, conversion rates, candidate attendance, and cost per hire;- Conducted interviews, managed onboarding, and facilitated new employee adaptation;- Designed and implemented employee development programs, including organizing training sessions and engaging external experts;- Built and maintained a talent pipeline for future staffing needs;- Regularly held one-on-one meetings with employees to sustain motivation, prevent burnout, and address concerns;- Conducted exit interviews to gather feedback and identify areas for improvement.HR Administration- Created job descriptions and role-specific checklists;- Developed employee motivation systems and performance-based bonus structures.Performance Management and Budgeting- Managed payroll budgets and ensured compliance with financial plans;- Monitored and analyzed workforce productivity;- Led process optimization and workforce restructuring when needed. Show less

Moscow City, Russia

Operations Management and Business Development- Planned and successfully launched a new store, overseeing the process from the completion of construction work to full operational readiness;- Managed daily supermarket operations, ensuring seamless execution of all business processes;- Monitored financial performance and achieved key KPI targets;- Controlled and improved the NPS (Net Promoter Score) to ensure customer satisfaction and loyalty;- Developed the online order… Show more Operations Management and Business Development- Planned and successfully launched a new store, overseeing the process from the completion of construction work to full operational readiness;- Managed daily supermarket operations, ensuring seamless execution of all business processes;- Monitored financial performance and achieved key KPI targets;- Controlled and improved the NPS (Net Promoter Score) to ensure customer satisfaction and loyalty;- Developed the online order segment and ensured top-quality fulfillment.HR Management- Recruited, onboarded, and trained staff from the ground up;- Built and led an effective store team to maximize operational efficiency;- Developed employees' skills and increased their professional competencies.Key Achievements- Opened a new store on schedule and within the allocated budget;- Exceeded the EBITDA target by 7% for the year;- Achieved first place in the company for gross revenue;- Ranked in the top 5 stores for café sales share;- Awarded the highest quality score for online order fulfillment in the region. Show less