Marc Leclair Email & Phone Number

We build beautiful, modernized versions of classic effect pedals tailored to today’s guitar and bass player. We do this through retail sales and DIY workshops.

• Manufacturer of computer & communications equipment for the first responder industry.Twenty-five employees, $10M revenue. Recruited to improve the quote-to-cash performance by increasing supply chain performance.
• Determined that financial performance bottlenecks were outside of manufacturing. Developed executive metrics showing an accurate and timely financial health of the business. Pinpointed revenue shortfalls in the sales.
• Established lean manufacturing program and operational performance metrics for supply chain, manufacturing, & service. Created a COGS reporting system for accurate profit margin calculations.
• Preserved cash on hand by terminating projects with poor ROI.

• Maker of industrial-grade cameras for traffic control, railroad safety, ATMs, & medical equipment.75 employees worldwide, $12M in annual revenue.
• Developed an effective global approach for parts procurement and PCBA sourcing, lessening our reliance on Asian suppliers through collaborating closely with US & EU suppliers. Reduced costs 17% and improved delivery.
• Established a purchase-to-plan system to leverage volume discounts (10% – 30%) and mitigate supply chain delays (up to four weeks) as compared to the former from purchase-to-order approach.
• Resolved a years-long recurring product defect with PCBs used on highest volume production line. Identified quality issues with immersion gold thickness, revised production methods yielding near-flawless high-volume.
• Transitioned a 25-year-old privately held company to publicly held owner. Revised systems, policies, reporting structures, infrastructure, and site location to fit into larger corporate entity.

New Bedford, Massachusetts, US

• Design and manufacture of electronic sub-assemblies: PCBs, Battery Packs, Fans, Cable Harnesses and RF Filters. 140 employees worldwide. $52M in annual revenue.Recruited by owner to help Epec scale up production by.
• Introduced Lean, automation, process controls, and employee empowerment to drive down costs, simplify processes and improve product quality and on-time delivery.
• Crafted a near-flawless manual assembly process for the configure-to-order fan and motors product line.
• Introduced the A3 continuous improvement program. Resulting in problem-solving actions supporting sales growth from $20M to $50M.
• Led team creating the phase-gate New Product Introduction Process, reducing development costs, ensuring on-time product release, and retaining customers.

• Manufacturer of metal stamped and injection molded parts for automotive safety products. 400 employees. $50M in annual revenue.
• Developed and automated the corrective action system. Managed and tracked customer-initiated corrective actions to root cause and closure.
• Technical liaison to key customers and suppliers for all improvement initiatives. Repaired strained customer & supplier relationships.

Charlotte, NC, US

• Design and Manufacture of Self-Service Payment Kiosks, MICR and Bar Code Printers150 employees, $60M in annual revenue.Recruited by CEO & investors to build a start-up quality assurance organization and product.
• Increased manufacturing inspection and test productivity by 30% while increasing product throughput 3X.
• Created the Product Assurance organization - eliminated 50% of early-life product defects on kiosk products through DVT.
• Used data analysis to rescue deteriorating relationship with largest customer, preserving $6M high-margin revenue stream.

New Bedford, Massachusetts, US

• Printed Circuit Board Manufacturing and Sourcing. 100 employees, $12M in annual sales.Implemented a competitive global supply chain procurement strategy in a start-up organization.
• Established the Failure Analysis and Corrective Action System, reduced product defects by 25%.
• Customized the ERP system to enable global order entry and order fulfillment business model. Reduced order entry errors by 25% and improved On Time Delivery by 10%.
• Developed supplier quality scorecard as part of the Global Supply Chain Procurement project, enabling QA to evaluate the quality and delivery performance for global contract manufacturers resulting in $600,000/year.
• Created Key Process Indicators to ensure that processes were aligned with customer needs and strategic goals. Used KPI system to drive Six Sigma project team. Saved $84,000 in labor savings and defect reduction.

Ms Quality Assurance

Bs Electrical Engineering Technology