Marc Moore Email & Phone Number

Greenville, Texas Area

• Managed the leadership training and curriculum needs for the L3Harris Greenville site, supporting 60+ leaders across disciplines.• Designed 40+ curriculums, lesson plans, and programs for Leadership, New Hire Structural Mechanic training and Electrical Mechanic training.• Reinstated the Master of Science in Management program, partnering with Texas A&M Commerce to conduct courses at the L3Harris facility.

Greenville, Texas Area

Oversaw a team of six in the Training & Development department to support 5K+ staff who maintain DoD and commercial aircraft.• Guided training programs, resulting in CMMI level 3, AS9100, DoD, and FAA repair station recertifications.• Drove the realignment of the technical training department and transition to the Quality department from HR.• Facilitated training for 300+ front-line leads from various disciplines.• Represented the organization at the Texas A&M Commerce Business College.• 14 CFR Part 145 FAA Repair Station Training Manager.

Waco, Texas Area

Supervised a team of six in supporting two sectors with two aircraft modification facilities with 7K+ staff.• Led training for 300+ front-line leaders from multiple disciplines.• Designed 300+ hours of training after leading needs analysis through executive staff interviews.• Enabled training to ensure CMMI level 3 and AS9100 recertifications.• Directed two sectors in the setup and transition to a single Oracle LMS after a company merger.

Waco, Texas, United States

Oversaw a six-person team in the Training & Development department to support a 2K+ employee aircraft modification facility.• Introduced six Development Dimensions International (DDI) training modules for new and existing supervisors.• Secured and managed training grants valued at $500K+ that helped offset training costs.• Created reports that drove expired training to <2% for an organization of 5K employees.• Drove delinquent training to <1% for an organization of 2K employees.• Identified and implemented training requirements for the site's first 747-800 aircraft comprised of mostly composite materials.• Helped create a Manager's Dashboard tool to increase training visibility.• Spearheaded the transition from a homegrown legacy LMS to a SuccessFactors LMS.• Fostered the revitalization of New Hire Orientation, resulting in greater employee engagement and reduced cost.• Underran the training budget by 10% while accomplishing all training requirements.• Created additional aircraft structure training that reduced defects by 12%.• Guided the training program that resulted in CMMI level 3 and AS9100 certifications.• Created Trust & Respect and Rewards & Recognition training adopted by senior leadership and taught to operations supervisions; resulted in greater employee engagement across the organization.