Inspire and ideate with Public Sector customers to transform their organizational capabilities and accelerate innovation through technology enablement. Act as digital transformation / innovation thought leader. Help customers understand the impact of emerging and strategic technologies. Reimagine the role of technology as a business and innovation partner to support strategic digital transformation partnership between customer and Microsoft.

Supervise a team of 3 Business Analysts that drive adoption, upskill, and support our 20k user-base by leading product-specific user communities across M365 apps; Run business-objective based adoption campaigns that include user group engagement, virtual labs, and virtual town-halls to create awareness of features in M365: workload management, education, approval workflows, etc. Lead consultant for the Enterprise Power BI deployment with all major components - ADLG2, Data Gateways, Power BI Premium, Dataflows, and most recently Azure Log Analytics Workspaces; Remodeled the Microsoft 365 governance framework, service offering, support model, and adoption strategy which saw an exponential increase in use of all M365 apps and services over the last 18 months; Delivered a full vaccination scheduling and logistics suite via the Power Platform enabling The Ottawa Hospital to deliver 105k doses to staff at all regional health organizations and at-risk populations; Designed and built a suite of patient scheduling, visitor flow logistics, and screening applications that enabled the over 140k patient/family visits since the pandemic lock-down; Created a corporate check-in app to screen and guide staff through ever-evolving policies regarding COVID19 related policies – this is used over 4000 times a day; Helped launch Microsoft Bookings at-scale across the Hospital (and helped several partner organizations) for pandemic-response to enable rapid and secured virtual patient visits; Developing several corporate Power Virtual Agents for Scheduling, Occupational Wellness, and Finance to reallocate front-line resources, simply support requests, and automate workflow;​

Design, develop, and implement the full corporate Microsoft business intelligence stack within Montfort Hospital –warehousing, analytics models, and visualisation platforms based on precise use-case scenarios;Design the physical and logical structure of our corporate data warehouse including nomenclature principles, object design, and ETL job optimization;Design and implement database governance principles - SQL Server farm design and implementing quality control methods for the installation and monitoring process;Create and implement a master data service across all strategic corporate data to enable and facilitate analytics across our various systems and platforms;Bring together a strategic business intelligence committee to oversee all BI activities, prioritise major initiatives, and ensure that corporate KPIs are accessible to all executive levels (top-down approach);Hold development meetings with clients to gather and analyse business requirements, design technical and operational solutions, perform proof-of-concept projects, and guide clients through the implementation process;Manage solutions implementation including stakeholder liaising, applying change management best practices, and perform all other project management related duties;Administer our Office 365 environment with regards to strategic implementation of new functionalities, and design data management solutions for clients, engineer operations backed by complex inter-departmental workflows;

Build and maintain an RH data mart (SQL Server + Tabular models) architecture for reporting on payroll, employee engagement, and all other operational data destined for operational and executive dashboards;Act as the official SharePoint site administrator for the HR department (and implement best practices) with regards to document management, security protocols, and application (including workflow) development;Analyse and recommend visual data presentation per client needs and industry best practises;Provide support for the various HR teams in their continuing improvement (LEAN) helping to identify core business needs, prioritizing requirements, and identifying potential risks;Analyse client requirements to recommend and reengineer operations and support systems to accrue efficiency, fully exploit available technologies, and reduce waste;Develop administrative support tools allowing to optimise productivity, perform user training (and provide relevant documentation), and ensure system maintenance;Ensure and integrate business rules and relevant constraints into operations and systems (such as labour relation and payroll laws and rules);Act as an agent for change management with regards to stakeholder buy-in and liaison during project execution;

Build and maintain an RH data mart (SQL Server + Tabular models) architecture for reporting on payroll, employee engagement, and all other operational data destined for operational and executive dashboards;Act as the official SharePoint site administrator for the HR department (and implement best practices) with regards to document management, security protocols, and application (including workflow) development;Analyse and recommend visual data presentation per client needs and industry best practises;Provide support for the various HR teams in their continuing improvement (LEAN) helping to identify core business needs, prioritizing requirements, and identifying potential risks;Analyse client requirements to recommend and reengineer operations and support systems to accrue efficiency, fully exploit available technologies, and reduce waste;Develop administrative support tools allowing to optimise productivity, perform user training (and provide relevant documentation), and ensure system maintenance;Ensure and integrate business rules and relevant constraints into operations and systems (such as labour relation and payroll laws and rules);Act as an agent for change management with regards to stakeholder buy-in and liaison during project execution;

Performing payroll duties including timesheet validation, data entry, and consulting employees with regards to proper policies with regards to hours worked;Design, implement and maintain several complex relational databases and applications based on client business requirements such as data availability, querying time, data back-up and reporting;Oversee and validate all financial statements including supplier invoices, reimbursement documents, and various MOUs;Consult with clients and employees to create new information management systems and operations using various MIS platforms and systems;Administer the departmental SharePoint Sites, including web-based applications and integration with relational databases;Coordinate special interdepartmental events (Gala des Asteria), retreats and other team activities;Manage all activities and scheduling pertaining to the Vice-president of Academic affairs;

Deliver postsecondary course load including: Information management (GES-19754), Information and communication technology in business (TEC21998), Human resources management (GES10761), Introduction to business management (SEC20859) in Business Administration; Offer project support (First Generations Student Project) aimed at creating a proactive alert system to help better intervene with at-risk students; Consult with faculty committees regarding curriculum planning and degree requirements, and perform a variety of administrative duties; Prepare and deliver lectures to students and conduct laboratory sessions and discussion groups; Prepare, administer and grade examinations, assignments and reports and advise students on course and academic matters and career decisions;