Marc Baldwin

Marc Baldwin Email and Phone Number

Technical Account Manager II at MasterControl @ MasterControl
salt lake city, utah, united states
Marc Baldwin's Location
Greater Southampton Area, United Kingdom
Marc Baldwin's Contact Details

Marc Baldwin work email

Marc Baldwin personal email

n/a
About Marc Baldwin

A facilitator and problem-solver. I provide support wherever I can and take the opportunity to learn wherever I can. I enjoy the challenge of making a technical subject accessible to non-technical people. I'm interested in Quality Systems, Lab Management Systems and all areas of ecology and natural history.

Marc Baldwin's Current Company Details
MasterControl

Mastercontrol

View
Technical Account Manager II at MasterControl
salt lake city, utah, united states
Employees:
589
Marc Baldwin Work Experience Details
  • Mastercontrol
    Technical Account Manager Ii
    Mastercontrol Mar 2024 - Present
    Basingstoke, England, United Kingdom
  • Mastercontrol
    Onboarding Support Engineer
    Mastercontrol Jun 2021 - Mar 2024
    Basingstoke, England, United Kingdom
    Working with new customers to help them effectively and efficiently implement the MasterControl eQMS within their business. I provide guidance, best practice and technical support. I also offer SYSADMIN support for new and existing customers and a Technical Account Manager service to some large-tier customers.
  • Mastercontrol
    Enterprise Support Engineer
    Mastercontrol Jan 2020 - Jun 2021
    Basingstoke, England, United Kingdom
    Frontline technical support for multiple versions of the MasterControl eQMS primarily for UK and European customers, although assisting with support for Asia and US-based customers where necessary. The role involved driving customer technical support issues to resolution, troubleshooting at application, server and SQL database level, providing guidance and best practice, along with producing internal educational/training material per KCS principles.
  • British American Tobacco
    Quality Systems Specialist
    British American Tobacco Mar 2017 - Dec 2019
    Southampton, United Kingdom
    Responsible for the deployment, support and development of R&D's Quality Management Systems to ensure they are fit for purpose and serve to underpin continuous improvement within the business. This included validation activities, premise to Cloud migration, training for new starters, production of training/education material and promotion/expansion of systems including MasterControl, Cirrus, and NuGenesis within the business. Some general Quality activities including auditing, SOP creation and management of submissions.
  • British American Tobacco
    Qa Training & Systems Executive
    British American Tobacco Jan 2014 - Mar 2017
    Southampton, United Kingdom
    Supporting training and development within Group Research and Development. Deployment, configuration/development and support of MasterControl electronic quality management system. Also creation and provision of training for users on GR&D systems, document management, user training management, management of CAPA/Investigations, document review, SOP creation and approval, equipment management. Involved with IT QA compliance and project management to develop, train/deploy and support various quality compliant systems within R&D.
  • British American Tobacco
    Senior Technician Analytical
    British American Tobacco Jun 2008 - Dec 2013
    Routine analysis of smoke and tobacco samples for various Hoffman Analytes by a suite of analytical techniques, including ICP-MS, CFA, GC, GC-MS and IC. Support and testing of Labware LIMS. Production of internal reports, methods and work instruction documents.

Marc Baldwin Skills

Icp Ms Gc Ms Laboratory Safety Lims Iso 17025 Laboratory Skills Laboratory Automation Icp Gc Fid Gc Tcd Ion Chromatography Ic Cfa Continuous Flow Analysis Metal Analysis Photography Digital Photography Animals Zoology Marine Biology Natural History Mirc Microsoft Office Windows Computer Hardware Computer Repair Computer Maintenance Quality Auditing Quality Control Fish Tobacco Industry Tobacco Smoke Testing Smoke Evolution Evolutionary Biology Science Environmental Science Earth Science Writing Pyrolysis Training Training Delivery Employee Training Mastercontrol Electronic Quality Management Systems Eqms It Solutions Computers Information Technology

Marc Baldwin Education Details

Frequently Asked Questions about Marc Baldwin

What company does Marc Baldwin work for?

Marc Baldwin works for Mastercontrol

What is Marc Baldwin's role at the current company?

Marc Baldwin's current role is Technical Account Manager II at MasterControl.

What is Marc Baldwin's email address?

Marc Baldwin's email address is ma****@****bat.com

What schools did Marc Baldwin attend?

Marc Baldwin attended University Of Southampton, University Of Essex.

What are some of Marc Baldwin's interests?

Marc Baldwin has interest in Civil Rights And Social Action, Education, Environment, Science And Technology, Animal Welfare.

What skills is Marc Baldwin known for?

Marc Baldwin has skills like Icp Ms, Gc Ms, Laboratory Safety, Lims, Iso 17025, Laboratory Skills, Laboratory Automation, Icp, Gc Fid, Gc Tcd, Ion Chromatography, Ic.

Who are Marc Baldwin's colleagues?

Marc Baldwin's colleagues are Chris M., Barbara Stromness, Chloe Newland, Robyn Barnes, Tyler Robinson, Jake Walton, Randall Booth.

Not the Marc Baldwin you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.