Marc Basuel Email & Phone Number

Temple, Texas, United States

Killeen/Temple, Texas Area

Integrate information technology solutions and business processes to help organizations streamline operations, compete more successfully and improve organizational decision making. Acquire theory, research and hands-on course work in planning, designing, implementing and managing organizational information systems in the global market place.

Killeen, Texas

Acquiring the essential skills and information needed to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Install and Configure Windows Server 2012, Describe AD DS, as well as gained knowledge in Automate Active Directory administration, Implement.

Killeen, TX

• Supervised all employees and oversee sales, merchandising, guest service and all operational.
• Supervise employees to complete tasks and achieve goals in the absence of store management.
• Provided mechanical support, handled customer inquiries, and recommended service solutions to customers at individual establishments or by phone.
• Possess a thorough understanding of automotive principles and the ability to diagnose problems and recommend solutions in result of customer… Show more Supervised all employees and oversee sales, merchandising, guest.
• Possess a thorough understanding of automotive principles and the ability to diagnose problems and recommend solutions in result of customer satisfaction.
• Proven ability to motivate and lead diverse teams. Show less

Fort Hood, TX (Operation Iraqi Freedom 2011)

• Lead a department of over 45 military personnel, individually specialized in different job occupations and title in the operation, maintenance, and distribution of the company’s daily operation.
• Established phone connections, set up computer terminals, and installed appropriate software for personal and office needs during deployment.
• Assisted in designing layouts and maps of facilities for future security camera placement during deployment.
• Directed subordinates… Show more Lead a department of over 45 military personnel, individually specialized in different job occupations and title in the operation, maintenance, and distribution of the company’s daily.
• Directed subordinates activities to achieve and maintain a highly productive workforce.
• Evaluated work in progress and tracked timeliness.

Fort Hood, TX

• Supervised the operations and training of multiple shops to include automotive, welding shop, power generation shop, small weapons arms shop and wrecker support.
• Facilitated support for 120 wheeled and 30 tracked vehicles in highly hazardous conditions resulting in a fully mission capable rating of 95% exceeding the Army standard of 90%.
• Conducted technical inspections; supervised troubleshooting and test diagnostics; managed equipment repair and Quality Control; and accounted for… Show more Supervised the operations and training of multiple shops to.
• Conducted technical inspections; supervised troubleshooting and test diagnostics; managed equipment repair and Quality Control; and accounted for over $25 Million in equipment and vehicles with zero losses or damages.
• Researched manufacturer guidance to update, reformat and test military equipment’s operational efficiency.
• Analyzed user requirements, procedures, and problems to improve existing automation systems and other sections.

Fort Hood, TX (Operation Iraqi Freedom 2005 - 2006, 2007- 2008)

• Responsible for conducting and attending meetings to brief fleet operational rate, trends, scheduled and unscheduled maintenance, approximate down time of equipment, identify short comings and develop a plan of action.
• Diagnosed over 100 major vehicle problems; saving the U.S. Government over $100,000 in the cost of shipping vehicles/equipment back to depot level maintenance center.
• Used schematics, troubleshooting guides, hand tools, power tools, and special test equipment… Show more Responsible for conducting and attending meetings to brief fleet operational rate, trends, scheduled and.
• Used schematics, troubleshooting guides, hand tools, power tools, and special test equipment provided technical guidance to subordinates; troubleshoots to the system level.
• Coordinated scheduled and unscheduled maintenance on 150 pieces of heavy equipment with zero deficiencies.
• Maintained 22 vehicles and 35 medical material equipment sets with an overall operational readiness of 90%, valued over $10.6M while deployed for 12 months in Iraq.

Master’S Degree, Information System, In Progress

Activities and Societies: Sigma Alpha Pi Society

Network And System Administration/Administrator, In Progress

Bachelor’S Degree, Computer Information System In Networking And Management, 3.2

Activities and Societies: Sigma Alpha Pi - National Society of Leadership and Success (NSLS), SALUTE Veterans National Honor Society.

Associate’S Degree, Computer Information Technology, 3.2

Some Colleges, Marketing And Accounting

High School