Marc Bernier Email & Phone Number

Oakville, Ontario, Canada

Markham, Ontario, Canada

Toronto, Canada Area

- Investigate, negotiate and resolve complex liability claims/large losses- exemplify best claims handled practices and decisions- Manage claims in litigation - mentor claims staff

Scarborough

• Manage a team of Casualty Specialists • Encourage compliance with corporate guidelines and protocol.• Support team members to meet job requirements and achieving success• Conduct regular honest performance discussions • Prepare and conducted team meetings on a monthly basis• Support indemnity and expense management initiatives

Scarborough, Ontario

• Managed a team of 6-8 Casualty Field Representatives • Encouraged compliance with corporate guidelines and protocol.• Supported team members to meet job requirements and achieve success• Initiated regular honest discussions about performance• Conducted regular team meetings • Supported Aviva’s indemnity and expense challenges

Specialize in bodily injury liability claims.Current job description:•Confirm and interpret insurance coverage, investigate losses including obtaining statements and scene investigations•Arrange accident reconstruction, surveillance, background checks•In-person investigation, evaluation and settlement of assigned bodily injury and commercial casualty claims•Ensure accurate & timely reserves and reassess them on an ongoing basis in accordance with company guidelines•Direct handle and settle claims with third parties and/or claimant solicitors•Control indemnity and expense through proactive handling of techniques•Accurate & timely completion of Large Loss, Reserve Reduction and Head Office Reports•Maintain current knowledge of legal and legislative changes

-Confirm and interpret insurance coverage, investigate losses including obtaining statements and scene investigations- Handling claims in litigation. - Attending mediations, settlement meetings. - Experience in handling small claims court matters.- Arrange accident reconstruction, surveillance, background checks-Ensure accurate & timely reserves and reassess them on an ongoing basis in accordance with company guidelines- Control indemnity and expense through proactive handling of techniques-Accurate & timely completion of Large Loss, Reserve Reduction and Head Office Reports- Continually maintaining knowledge of legal and legislative changes

Chartered Insurance Professional Designation, Claims Professional Series

Courses taken: C11 Principles and Practice of Insurance C12 Insurance on Property C13 Insurance Against Liability - Part 1 C14 Automobile.

Certificate In Risk Management

Certified Risk Manager designation

General Business - Incomplete