Marc Bertano Email & Phone Number

Garforth, West Yorkshire

Responsible for the Training and Implementation of Liquidlogics PROtocol application. The position involves training onsite and over 50 local authorities currently using the PROtocol application. Also responsible for report writing, manual creation/updates and training and support consultation.

Garforth, West Yorkshire

As below but also responsible for the other members of the training department. Tasksinclude organizing training sessions, liaising with project managers to best make use ofthe training resources. Liaise with customers to gauge what training needs are requiredfor there staff.

Garforth, West Yorkshire

I am currently employed as an IT Trainer responsible for the training of Liquidlogic'svarious social care systems. I am part of a team of 7 trainers that travel across Englanddelivering class room style training. I also carry out onsite support and consultancy forover 30 local authorities. I am also an accredited TPMA training assessor.· Trained users in.

I was employed as an IT Trainer responsible for the training needs of over 1200 employeesin an accountancy firm. As part of a team of 4 we trained in Microsoft applications aswell as time management, document management and billing systems. We each have an MMIaccreditation (Microsoft Master Instructor).· Trained users on Microsoft applications up to.

I was involved in the training and implementation of a Warehouse Management/Logisticssystem called Fulfilment SCE.Training users in Windows based Warehouse Management SystemTraining users in countries such as USA, Germany, SwedenTraining carried out on a 1:1 basis mainly but also a 1:4 basisPreparation of all training material

I was involved in the training and implementation of a warehouse management system calledSpacemaster.Trained over 300 users at various levels on a 1:1 basis (sometimes larger groups).Produced all training manuals and course notes.24 Hour support for all usersTesting of system for new and regressed functionality as well as existing problems usingthe full.

I enjoyed a successful start to my professional career as the company's soul I.T. trainerand as part of a 6-person support team. Trained 180 employees on a wide range of Microsoft packages on a 1:6 basis.Prepared all training courses including schedule, manuals and course notes.Acted as first line support for 3500 users in the UK and Ireland.

Ba (Hons), Administrative Management & It

Education record

Business & Finance; Maths, English, Science, Economics, Computer Studies, French, German)