Marc Bourdeau

Marc Bourdeau Email and Phone Number

Manager @ Legal Shield / Identity Shield @ Legal Shield & I.D. Shield
ada, oklahoma, united states
Marc Bourdeau's Location
Greater Orlando, United States
Marc Bourdeau's Contact Details
About Marc Bourdeau

With over 7-10 years of most recent #1 Customer Service and Guest Services Experience, I possess the proven skills to interface within and throughout all levels of Management and Staff as well as with VIP Clientele, as all should be treated as VIP’s upon Hotel, Restaurant, and Resort arrival. Part of my many roles included a Supervisory and Management role at Mandolin’s Restaurant as part of the Radisson Resort Orlando Celebration Properties, where I was acknowledged as Employee of the Month and granted a promotion within my first 90 days of hire.I was also very gratefully involved in Major League Baseball for 5 years of my Guest Services, Customer Service, and Security Careers. Both the NY York Yankees and The Boston Red Sox acknowledged my excellent customer and guest services skills and promoted me to Home Plate and Dugout Security and Guest Services throughout the 2003 World Series through the 2007 World Series SeasonsI'm Taking a Team Approach to problem solving, I listen closely to the input of others and create working environments that promote accuracy and efficiency. As a Customer Service, Guest Services, and Hotel Restaurant F&B Supervisor I successfully teamed with Guests, Families, Staff, and Senior Management to ensure a steady and consistently High Level of #1 Customer Service. I have performed as a Strategic Liaison with all levels of management between Sales, Customer Service, Regional, District, and Headquarters management. My focus, attention to detail, and excellent customer service skills. permit me to carry out Sales and Revenue Plans according to Corporate Projections and Goals.Specialties: Customer Service, Security, Fire Safety, Safe Staff, CPR, and Guest Services. **** Fluent in French ***** Conversational Spanish, Italian, German, Creole, Portugesse, Arabic, Yiddish.

Marc Bourdeau's Current Company Details
Legal Shield & I.D. Shield

Legal Shield & I.D. Shield

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Manager @ Legal Shield / Identity Shield
ada, oklahoma, united states
Employees:
927
Marc Bourdeau Work Experience Details
  • Legal Shield / Identity Shield
    Senior Associate
    Legal Shield / Identity Shield Sep 2010 - Present
    Law and Legal Services Agent / "Jerry McGuire / like Agent" regarding a well established 40 year old "Main Street to Wall Street" company "around as long as Disney World" ! ++++ May 2015 NEW B2B "business-to-business" only Division catering to several NEW and EXPANDING business arenas including CORPORATE Employee Benefits, INSURANCE and REAL ESTATE Agents. Other Major Legal Services include over 6900 highly qualified US and Canadian Attorney's specializing in 26 Areas of Law, far above and beyond .... marriage, divorce, child care, child support, child custody, DUI's, and speeding tickets, ETC ....
  • Legal Shield & I.D. Shield
    Manager
    Legal Shield & I.D. Shield Aug 2010 - Present
  • Panera Bread
    Panera Bread
    Panera Bread May 2013 - Mar 2015
    Celebration, Fl
    Panera Bread ,,,, Celebration / Disney World Florida. Lobby and Dining Room Customer Service. Currently MIT/Management In Training .... Cross Training for Full Service Panera Bread Operations. Main Lobby / Dining Room Customer Service, Basic and Specialty Coffee and Food Lines, along with complete and extensive Soup, Salad, Sandwich, and Panera Bakery Bread and Pastry Menus.
  • Wyndham Vacation Ownership
    New York Deli Style Restaurant Manager / Bar Tender / Telemarketing Representative
    Wyndham Vacation Ownership Aug 2011 - May 2013
    Orlando, Florida Area
    Wyndham Resort / NY Deli Style Restaurant Manager / Bar Tender. Full Service NY Style Deli Short Order Cook and Tropical Smoothie Bartender. Wyndham Resort Wyndham Vacation Owner Referral Call Center based in Orlando, Florida. Outgoing Wyndham Vacation Ownership calls and referrals to VIP family and friends regarding options to travel and tour all of The Wyndham Vacation Resorts Disney World Properties. Hosted many Northern United States, Canadian, and European Travelers and Time Share Investors. **** Fluent in English and French as well as .... 5 plus Conversational Foreign Languages.
  • Marriott International @ The Gaylord Palms
    Wreckers Sports Bar & Sunset Sam'S Seafood
    Marriott International @ The Gaylord Palms Sep 2011 - Jul 2012
    Kissimmee, Fl
    Wreckers Sports Bar & Sunset Sam's Seafood Restaurant Host.The Gaylord Palms ICE Christmas / Holiday Festival. Marriott Business Convention Services along with Walt Disney World Family Vacation Clientele. #1 VIP Customer Service .... Gyalord Palms Stars Training and Focus.
  • Radisson Resort Orlando Celebration
    Radisson Resort Celebration Supervisor @ Mandolins Restaurant
    Radisson Resort Orlando Celebration Mar 2011 - Jun 2011
    Kissimmee, Florida
    Upscale Dining Room and Restaurant Management.
    VIP .... NASA and Walt Disney World Family Vacation Clientele.
    #1 Customer Service .... "Yes I Can" .... Radisson Motto
    Employee of the Month .... May 2011, with my first 90 days.
    **** Promotion followed as well within my first 90 days. ****
  • L.L.Bean
    Customer Service
    L.L.Bean Nov 2008 - Sep 2010
    Waterville, Maine
    World Class Customer Service on the L.L. Bean Customer Service Hotline. Also, promoted and trained for L.L. Bean "www.llbean.com" E-Services, web based Customer Service functions as well.
  • Major League Baseball
    Ny Yankee And Boston Red Sox Security
    Major League Baseball Apr 2003 - Oct 2007
    Bronx, Ny And Boston, Ma
    Home Plate and Dugout Security at Yankee Stadium and Fenway Park, along with Spring Training 2005 for the NY Yankees, and Spring Training 2007 for the Boston Red Sox.Guest Services and Media Relation were also part of the daily responsibilities during all Home Games as well.

Marc Bourdeau Skills

Strategy Training Management Call Centers Resorts Customer Service Lead Generation Sales Food And Beverage Team Building Restaurants Customer Satisfaction Event Management Hotels Sales Management Leadership Time Management Strategic Planning Forecasting Marketing Social Networking Event Planning Social Media Marketing Hospitality Social Media

Marc Bourdeau Education Details

Frequently Asked Questions about Marc Bourdeau

What company does Marc Bourdeau work for?

Marc Bourdeau works for Legal Shield & I.d. Shield

What is Marc Bourdeau's role at the current company?

Marc Bourdeau's current role is Manager @ Legal Shield / Identity Shield.

What is Marc Bourdeau's email address?

Marc Bourdeau's email address is ma****@****hoo.com

What is Marc Bourdeau's direct phone number?

Marc Bourdeau's direct phone number is +140760*****

What schools did Marc Bourdeau attend?

Marc Bourdeau attended Bentley College, Millbury Memorial High School.

What are some of Marc Bourdeau's interests?

Marc Bourdeau has interest in Football, Children, Social Services, Investing, Economic Empowerment, Church Fellowship, Politics, Education, Basketball, Reading.

What skills is Marc Bourdeau known for?

Marc Bourdeau has skills like Strategy, Training, Management, Call Centers, Resorts, Customer Service, Lead Generation, Sales, Food And Beverage, Team Building, Restaurants, Customer Satisfaction.

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