Marc Breslin Email & Phone Number

Sion, Vs, Ch

Hybrid

•Responsible for building strong client rapport and supporting customers with mortgage payments & planning.•Assisting with the review of clients monthly/annual income & expenditure.•Tailoring payment plans and payment solutions to suit individual customer needs.•Utilising CRM tools to ensure customer data is accurate and managed appropriately. •Operating with Salesforce system for improved customer journey and personalised interactions.•Execution of payment arrangements to… Show more •Responsible for building strong client rapport and supporting customers with mortgage payments & planning.•Assisting with the review of clients monthly/annual income & expenditure.•Tailoring payment plans and payment solutions to suit individual customer needs.•Utilising CRM tools to ensure customer data is accurate and managed appropriately. •Operating with Salesforce system for improved customer journey and personalised interactions.•Execution of payment arrangements to suit customer’s short & long-term payment needs. •Processing customer mortgage payments via the telephone and capturing payment details via a secured payment portal.•Conducting ID&V and security checks with customers.•Signposting customers to external bodies for further support and advice where necessary to do so.•Operating within company policy to deliver business outcomes.•Analysis of customer transactions, identifying trends in customer payment behaviour and management of their mortgage account. •Activating, amending, or cancelling customer direct debit payments. Negotiating and discussion of customer cost impact with regards to making changes to the original contractual mortgage payment date. Show less

Warsaw, Mazowieckie, Poland

Key Responsibilities•Professional and attentive customer engagement.•Delivery of successful business and customer outcomes following AML processes and procedures.•High level of accuracy in data collection and recording required information points.•Processing and investigating available data, whilst collaborating within a multi-team department.•Perform validation and security checks.•Excellent written and verbal communication skills, allowing for effective… Show more Key Responsibilities•Professional and attentive customer engagement.•Delivery of successful business and customer outcomes following AML processes and procedures.•High level of accuracy in data collection and recording required information points.•Processing and investigating available data, whilst collaborating within a multi-team department.•Perform validation and security checks.•Excellent written and verbal communication skills, allowing for effective communication.• Ability to meet targets and deadlines. Show less

Gdańsk, Pomorskie, Poland

• Preparing students for English interviews• Guidance in preparing student CVs in English• English communication within the workplace (Emails & Telephone)• Creation of Social media posts written in English• Development of fluency and conversational English

Glasgow, Scotland, United Kingdom

Key Responsibilities• Hand-packing of high value whisky products.• Quality checks of high value whisky products in high volume numbers.• Assisting with the operation and running of bottling/packaging machinery.• High volume taxation labelling for corresponding markets.• Identifying flaws and product defects during the running of the Gin production line.

Byres Road Glasgow

Job OutlineResponsible for liaising daily with wholesale clients, suppliers and managing key accounts whilst leading a team to ensure high-quality customer service at all times.Key responsibilities• Possessing excellent product knowledge• Managing the wholesale division by liaising regularly with the business owner to identify new wholesale clients, business development opportunities and content for company media platforms• Regularly analyse stock to identify trends in… Show more Job OutlineResponsible for liaising daily with wholesale clients, suppliers and managing key accounts whilst leading a team to ensure high-quality customer service at all times.Key responsibilities• Possessing excellent product knowledge• Managing the wholesale division by liaising regularly with the business owner to identify new wholesale clients, business development opportunities and content for company media platforms• Regularly analyse stock to identify trends in consumer purchasing and current bestsellers (retail and wholesale markets) to increase revenue• Preparation of invoices through SAGE software and updating the online shop• Co-ordinating our bespoke wedding cake and events service including organising tasting sessions, sourcing of cheeses and payment collection. • Motivating the team to exceed daily sales targets• Recruiting and training new team membersKey achievements and skills acquired• Strong communication skills with a strong desire to undertake new challenges • Strong positive relationships with team members as well as associated restaurants and wholesale clients• Helping to ensure customer retention and repeat clients on a daily basis• Having marketing ideas feature in the weekly mailshot and/or company social media pages• Regularly exceeding sales targets and being credited with improving the preparation process of all Christmas orders during the festive periods, resulting in an error-free operation and high customer satisfaction Show less

Glasgow, United Kingdom

Job Outline• Charged with the organisation of the kitchen in the absence of senior chefs, and to ensure the team worked effectively and professionally during service.Key responsibilities• Responsible for placing daily orders, ensuring stock levels were sufficient• Creation of daily menus, both lunch, and a la carte as well as private functions Key achievements and skills acquired• An ability to demonstrate endurance and calmness in a high-pressure… Show more Job Outline• Charged with the organisation of the kitchen in the absence of senior chefs, and to ensure the team worked effectively and professionally during service.Key responsibilities• Responsible for placing daily orders, ensuring stock levels were sufficient• Creation of daily menus, both lunch, and a la carte as well as private functions Key achievements and skills acquired• An ability to demonstrate endurance and calmness in a high-pressure environment• Quick progression from junior Commis chef to Senior Chef de Partie• Ability to be creative, whilst working to tight timescalesKey achievements and skills acquired• An ability to demonstrate endurance and calmness in a high-pressure environment• Quick progression from junior Commis chef to Senior Chef de Partie• Ability to be creative, whilst working to tight timescales Show less

Glasgow, United Kingdom

Job Outline• As part of an inter-disciplinary team, I helped to develop first-class blue-chip construction projects from conception through to completion.Key responsibilities• Daily management of contractors, design team members, and clients. Preparation and circulation of meeting minutes • Preparing Project Manager Reports and managing project changes• Gantt chart programming with ASTA project software and calculating payment… Show more Job Outline• As part of an inter-disciplinary team, I helped to develop first-class blue-chip construction projects from conception through to completion.Key responsibilities• Daily management of contractors, design team members, and clients. Preparation and circulation of meeting minutes • Preparing Project Manager Reports and managing project changes• Gantt chart programming with ASTA project software and calculating payment certificatesKey achievements and skills acquired• Management of sensitive project material and demanding clients whilst developing a sound professional attitude Show less

Bachelor’S Degree, Beng Architectural Engineering

Key Modules included the following, Architectural Engineering Projects; Engineering Mathematics; Cultural Studies; Structural Engineering.

Master’S Degree, Msc International Fashion Marketing

Key modules include: Digital Fashion Branding & Delivery, Fashion Buying & Merchandising, Strategic Decisions, Consumer Led Fashion.

Hnu Cad 2D1 Autocad 2 Dimensional Drawing, Built Environment

Introduction To Italian Language

Introductory Italian Language course (Night School)