Marc Brown Email & Phone Number

Veldhoven, Nl

Irvine, California, Us

Working with UC Irvine’s Division of Continuing Education and leveraging time off during a sabbatical, I developed a 12-week instructor-led online course, "Introduction to Employee Benefits." I took a scenario-based approach to Increase students’ knowledge, analysis, and application skills using examples of various-sized companies to develop executive presentations. It’s been an amazing experience, from the course design to launching in Canvas to bringing the concepts to life with my experiences across multiple companies to developing adult learners pursuing their HR Certificate.

Menlo Park, California, Us

Joined a post-IPO start-up with 40 employees in AI and industrial vehicle automation, which provided an amazing opportunity to reassemble HR from the ground up: Recruiting, Compensation, Payroll, Communications, and PEO transition to automate workstreams.

Chandler, Arizona, Us

Recruited by the CEO to lead all people aspects of the company’s transition to EdTech services by building a talent-focused and highly inclusive culture. Addressed the internal talent pipeline gaps by consistently assessing leadership capabilities, growth potential, critical succession, and development needs. Led M&A HR due diligence and successfully integrated two sub-ten million dollar acquisitions. Progressively increased employee engagement from 37% to 81% over six years through a comprehensive listening and action strategy. IMPACT: - Established and directed Corporate Communications department to enhance transparency, increase executive accessibility, and foster stronger organizational connection. - Achieved 60% promotion rate among participants completing action learning-based executive leadership program.- Lowered call center new hire no-show rate in Ops from 32% to 19% by enhancing engagement through proactive pre-start communications.- Executed CEO’s directive to replace employee handbook by creating "Z-Wiki: The Zovion Quick Start Guide," which defined company identity, culture, and operational standards to improve onboarding and employee success in new Edtech model.- Generated annual savings of $800K, while enhancing employee experience and operational efficiency by consolidating multiple legacy HR systems into integrated suite (Workday).- Reduced future liabilities by $4.3M by introducing a flexible PTO policy, limited PTO sell-back program, and reduction in benefits plan renewal cost. - Promoted DEI initiatives including creating employee resource groups (ERGs – Women@Work, Black, Military, LGBTQ+) and promoted awareness and celebration of heritage months.

Led HR team to transition people practices and technology from startup-oriented and highly manual to integrated and scalable, aligned with the continued expansion of the business. Shifted company performance philosophy from a “What” based historical method to a "What & How" (results and behavior-focused) approach, redefining the expectations of a successful leader. IMPACT: - Established framework and ambassador group to address gender gaps and enhance Diversity, Equity, and Inclusion (DEI) practices, resulting in 400% increase in female leadership (VP and executive level) within 18 months.- Negotiated with Liberty Media to maintain decentralized benefits and wellness programs across e-commerce subsidiaries, saving $816K while maintaining operational autonomy and cost efficiencies.- Redefined leadership standards across talent management, performance reviews, and succession planning through calibration, 360 feedback, and executive coaching.

San Diego, California, Us

Vice President, Human Resources for Operations (2008 – 2011)HR Business Partner for Marketing, Merchandising, Logistics, and Distribution (2007 – 2008)Recruited by the CHRO as the first HR business partner in the organization. Promoted to VP to lead seven regional HRBPs and partner with the Operations Executive team leading 21,000 employees across the US. IMPACT: - Enhanced associate engagement index by 9.3% (from 75 to 82) through rollout of Root Learning™ Strategic Market Maps and training across all corporate and field locations.- Implemented national talent assessment, calibration, and promotion process, increasing internal promotions by 17% and enhancing executive visibility and key talent retention across Operations.

San Diego, California, Us

Vice President, Human Resources (2005 – 2007)Director, Training and Organization Development (2003 – 2005)Managed all corporate and operations training and organization development initiatives nationally and for two call centers in India. Promoted to VP responsible for leading HR business partner teams across four states, providing client consulting, talent management, employee relations, performance management, employee engagement action planning, and HRIS administration for 700 people. IMPACT: - Led M&A HR due diligence and acquisition of a 120-person call center in St. Cloud, MN. - Managed benefits design, training, and communication throughout the integration with zero payroll errors during conversion. - Introduced Lominger-based competency framework into people processes. Streamlined performance appraisal template increasing participation from 84% to 99%. - Elevated pass rate for call center new hires from 75% to 90%. - Exceeded company enrollment goal in new consumer-driven health plan (CDHP) option by over 60%, resulting in a significant reduction in healthcare costs. - Authored the submission of Encore as a Crystal Award winner in San Diego SHRM Workplace Excellence Awards.

Hr Executive Program

Master Of Science - Ms, Organization Development

Bachelor Of Science - Bs, Management Science

Talent Management Institute

Executive Compensation Immersion Program