Marc Byrom Email & Phone Number

London, Gb

City Of London, England, United Kingdom

Leading multi-skilled IT Delivery Specialists, controlling and continuously improving applications and services to enable both the Lloyd’s Business and wider Market participants worldwide.Heading 5 distinct teams, managing IT delivery, service support, engineering & development and change both for core global services (HR, Risk, Finance, Corporate Comms) and regional & country-specific systems (across APMEA, the Americas and Europe), including the Lloyds.com website and dependent online services. Control of a multi-million-pound IT Delivery Budget, with responsibility for resource allocation, cost optimisation and efficiencies, supplier contracts and financial planning & forecasting.Responsible for maintaining IT Service quality and standards across global Business Units, with polished and comprehensive stakeholder engagement and relationship management with internal colleagues, the business user community and 3rd-party Vendors. Meeting intra-group commercial obligations and target SLAs for incident response & resolution, and delivery of IT enhancements across the global organisation.Risk and Regulatory reporting and management for global IT services, advising on and ensuring compliance with regulations in the UK and around the world, thereby mitigating technology risks and assure operational resilience and security.Ensuring the business meets all technology-related regulations in each of the global regions, such as the Digital Operational Resilience Act (DORA) in Europe, and country-specific financial services and (re)insurance sector regulations and principles.

London, England, United Kingdom

Enhancing and supporting critical technology through effective, efficient product management and strategic system integration.

Reading, United Kingdom

Responsible for planning, leading and delivering business change through strategic workforce planning, organisational design and technology.

London, United Kingdom

Senior Business Consultant, designing Strategic Workforce Plans, enabling Digital Transformation and developing Target Operating Models to meet future business requirements. Management of programmes across the product development life cycle.

Buckinghamshire

• Development and initiation of an inaugural RAF Talent Strategy to provide a framework for all Strategic HR activities. This assures organisational benefit, by investing in and empowering employees, with tangible measures of effect for a Force of over 30,000 personnel.• Through-career analysis of recruitment, training, retention and reward of personnel, with identification of shortfalls in critical skillsets. • Regularly presenting at leadership conferences and trade symposia and hosting focus groups on the subject of Talent Management, approaches to talent and overarching talent strategy.• Overhaul and revitalise an ‘Executive Talent Scheme’ under the direction of the Chief of the Air Staff to provide enhanced opportunities for one of the most experienced and valued cohorts of individuals, to maximise their worth to the organisation.• Act as a ‘thought-leader’ within the organisation, to develop best-fit, novel Strategic HR initiatives and evolve Organisational Configuration.

• Control of circa £3.5M annual budget to deliver Satellite Communications training to the MoD in partnership with Airbus Defence and Space.• Development and implementation of inter-departmental and pan-defence information exchange initiatives and process alignment strategies.• Strategic engagement with Defence partners and Industry stakeholders to assure enduring global communications connectivity for the UK military.

• Responsible for a team of 20 software developers and I.T. specialists.• Liaised with Microsoft and other industry partners to facilitate the RAF’s evolution from outdated electronic ways of working to evergreen, cloud-based technology.• Generation of communications plans and detailed adoption strategies for change transitions. • Designed and implemented a statement-of-work based process for scoping, tracking and delivering multi-faceted innovation requirements for customers across the RAF.• Driver of business change in organisational restructuring, to meet new strategic objectives.

• Co-ordination of a full training schedule for over 100 people, assuring the expertise and knowledge of team members operating in austere global environments. • Control of and overall responsibility for deployable communications assets, including satellite ground terminals, secure information systems and networking equipment.• Managed the multi-tiered communications network infrastructure at Kandahar, Afghanistan for a 6-month period; formulating and implementing the plan for structured withdrawal of assets.• Oversight of employee annual performance appraisals and professional mentoring.• Conducting regular quality audits of training, documentation and standards.• Led a team in setting up and subsequently managing a complex satellite and fibre-optic network in the UAE; working with international partner organisations across operational and geographic boundaries.

• Controlled several key projects across the MoD estate, including the installation of building energy management systems, automated fire detection systems and pan-organisation wireless internet connectivity. • Worked with multi-national representatives in strategic engagement and managed critical communications systems for a 6-month period in Baghdad, Iraq.

Employed in numerous roles controlling IT systems and communications platforms in the UK, Continental Europe, the USA and Middle East.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Education record