Marc C.

Marc C. Email and Phone Number

Consultant at Veeva Systems @ Veeva Systems
4280 Hacienda Drive, Pleasanton, CA 94588, US
Marc C.'s Location
Fayetteville, Arkansas, United States, United States
Marc C.'s Contact Details

Marc C. personal email

n/a
About Marc C.

Highly accomplished CRM professional with a proven track record in leveraging Veeva and Salesforce platforms to drive exceptional customer success. With multiple years of experience in implementing and optimizing CRM solutions, I have helped numerous organizations streamline their sales, marketing, and customer service operations to achieve remarkable growth and profitability.

Marc C.'s Current Company Details
Veeva Systems

Veeva Systems

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Consultant at Veeva Systems
4280 Hacienda Drive, Pleasanton, CA 94588, US
Website:
veeva.com
Employees:
1
Marc C. Work Experience Details
  • Veeva Systems
    Managed Services Consultant
    Veeva Systems Jan 2022 - Present
    Pleasanton, Ca, Us
    - Provide post-go-live System Consulting and Administration on Veeva CRM and associated products, Vault, Network, OpenData, Approved Email, Engage to assigned customers- Use Custom Settings, Custom Objects, etc. to customize the online environment (salesforce.com) and the Veeva Offline applications- Set up new custom objects, new automations, etc. utilizing Salesforce tools such as Object Manager, Flow, Workflow Rules, and Process Builder- Analyze and deploy new product features, from both Salesforce and Veeva- Maintain Production and Sandbox environments- Provide Tier 2/3 troubleshooting and how to's- Data imports and exports using APEX data loader- Add/delete/change users, set up security via sharing rules, territories, profiles, permission sets, and roles- Create reports and dashboards- Interact with Veeva Product Support on customer’s behalf
  • Xylem Inc.
    Salesforce Administrator
    Xylem Inc. Jul 2021 - Dec 2021
    Washington, District Of Columbia, Us
    - Administrator for 300+ users on Sales and Service Cloud Salesforce org- Maintained database integrity utilizing standard Salesforce and third-party duplicate tools- Implemented a unique Approval Process and made improvements to data capturing on Cases via Flows- Created and presented demos and documentation for new and existing functionality on the platform- Responsible for product updates on Oracle CPQ platform- Provided front-line support for all Salesforce users, including new user provisioning- Maintained a large catalog of workflow rules for routing website inquiries
  • P3 Cost Analysts
    Technology Officer
    P3 Cost Analysts Aug 2019 - Jul 2021
    Fayetteville, Arkansas, Us
    - Provided front-line support and system administration for Salesforce Enterprise org- Administered GSuite platform, including adding new users and connecting programs via API- Oversaw migration and administration of Office 365- Brainstormed and implemented process improvements to Salesforce and internal workflow- Created ad-hoc and weekly reports for multiple internal roles- Designed and built dashboards and apps for different user types within Salesforce- Utilized Salesforce Flows to improve data capture and efficiency on the platform- Researched and tested new software options to improve productivity- Managed third party developers and software partners to ensure effective integration of solutions- Provided break/fix support on custom code solutions within Salesforce (Apex, Visualforce)- Worked on Hubspot implementation, including custom object creation and bi-directional syncing with Salesforce
  • Starr Companies
    Underwriter - Energy
    Starr Companies Oct 2018 - Aug 2019
    New York, Ny, Us
    - Drove submission flow via marketing efforts with multiple brokers across TX, LA, OK, AR, NM- Maintained a renewal book of $5M+ GWP in addition to driving new business growth- Demonstrated technical underwriting skills through strategic, thorough account reviews and file documentation- Reviewed applications and financial requirements to determine acceptability of risk in accordance with Starr guidelines and individual authority- Managed assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals- Prioritized time and resources to effectively manage and optimize producer performance- Demonstrated in-depth knowledge of Starr products and appetite- Drove effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer- Proactively identified cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer- Trained new underwriting analyst in the Dallas Energy Casualty group
  • Starr Companies
    Underwriting Analyst - Energy
    Starr Companies Mar 2018 - Oct 2018
    New York, Ny, Us
    - Reviewed submissions on bases of minimum premium, company appetite, losses, experience modifiers, etc.- Rated WC, Auto, GL, Lead XS and use loss forecasting model to price and understand risks- Processed endorsements, solicit submissions, and work through renewals- Suggested process improvements for reporting, collections, endorsements, etc.- Maintained good rapport with broker contacts and respond in a timely manner to a wide variety of requests, both internally and externally
  • Lockton Companies
    Data Associate
    Lockton Companies Mar 2017 - Mar 2018
    Global, Us
    - Built custom dashboards for both internal and external consumption using PowerBI and advanced Excel functions (Power Query, PowerPivot, VLOOKUP, Pivot Tables, Slicers, Pivot Charts)- Analyzed data to glean insights into root causes, frequency and severity trends, and numerous other variables of property and casualty insurance- Acquired data needed for renewal process and analytics by using proprietary carrier systems and building relationships with underwriters and other carrier associates- Communicated with clients at varying levels of authority, including C-Level, using a consultative approach to ascertain needs and recommend data and analytics services- Ran test eMods for clients
  • Self-Employed
    Salesforce Consultant
    Self-Employed Mar 2017 - Feb 2018
    - Provided consultation to clients for Salesforce needs, including: data migration, ETL, workflow rules, custom objects, reports, profiles, licenses, permission sets, Sales and Service Cloud apps, validation rules, etc.
  • P3 Waste Consulting
    Utility Consultant / Salesforce Administrator
    P3 Waste Consulting Jan 2016 - Mar 2017
    - Provided migration assistance from Zoho CRM to Salesforce via ETL and administrator functions- Implemented new processes via Salesforce to increase productivity / customer service levels / revenue- Served as Salesforce SME while providing day-to-day administrator service- Persuaded hesitant clients that the services provided were extremely valuable and necessary- Researched and presented in depth cost savings analyses in the utility sector to C level clients- Negotiated and secured savings for clients by interacting with providers
  • Arkansas Geological Survey
    Petroleum & Fossil Fuels Geologist
    Arkansas Geological Survey Feb 2015 - Dec 2015
    - Interpreted a large amount of geological data and produced reports indicating petroleum potential in Arkansas- Maintained AGS website and well-log database- Presented geological topics to a diverse customer base including teachers, students, and industry professionals

Marc C. Skills

Microsoft Office Microsoft Excel Customer Service Consulting Data Analysis Power Bi R Powerpivot Property And Casualty Insurance Salesforce.com Administration Salesforce.com Contract Negotiation Geophysics

Marc C. Education Details

  • University Of Arkansas
    University Of Arkansas
    Geological And Earth Sciences/Geosciences

Frequently Asked Questions about Marc C.

What company does Marc C. work for?

Marc C. works for Veeva Systems

What is Marc C.'s role at the current company?

Marc C.'s current role is Consultant at Veeva Systems.

What is Marc C.'s email address?

Marc C.'s email address is ma****@****inc.com

What schools did Marc C. attend?

Marc C. attended University Of Arkansas.

What skills is Marc C. known for?

Marc C. has skills like Microsoft Office, Microsoft Excel, Customer Service, Consulting, Data Analysis, Power Bi, R, Powerpivot, Property And Casualty Insurance, Salesforce.com Administration, Salesforce.com, Contract Negotiation.

Who are Marc C.'s colleagues?

Marc C.'s colleagues are Ariel Preedom, Jonathan Forde, Archana Kancherla (Patel), Danit Ziv, Xyra Lingcallo, Lucas Silva, Adelaide Carpenter.

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