Marc Chia

Marc Chia Email and Phone Number

International Product Manager @ EPOS
Singapore
Marc Chia's Location
Singapore, Singapore
Marc Chia's Contact Details

Marc Chia work email

Marc Chia personal email

n/a
About Marc Chia

I am the founder of Usertip, a digital adoption platform designed to scale adoption of software. Our no-code platform enables anyone to build in-application guidance for users. We streamline and automate the onboarding, training and support experience while ensuring a user driven learning experience that is personalised and contextualised for greater learning efficiency and effectiveness.I write, speak, teach and consult on innovation, particularly in the legal market. Drawing on a broad base of knowledge from a background in law, legaltech startups and solution implementation with professional service firms, I work with clients looking to drive innovation in their organisations. I am the founder of Regall, a legal design and development consultancy that provides innovation implementation advisory to law firms, legal departments, legal institutions, legal tech entrepreneurs and law schools. We also work alongside tech firms in the development of UX design and information architecture that caters to the needs of participants in the legal industry. I am passionate about modernizing legal education and training for lawyers in the digital age. I frequently run workshops on Legal Design which entails utilizing design approaches to the legal services, processes and delivery. For any inquiries, please email marc@user-tip.com / marc@regall.tech

Marc Chia's Current Company Details
EPOS

Epos

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International Product Manager
Singapore
Marc Chia Work Experience Details
  • Epos
    International Product Manager
    Epos
    Singapore
  • Usertip
    Co-Founder
    Usertip Nov 2020 - Present
    UserTip is a no-code solution that allows anyone to build user guides and step-by-step walkthroughs for any web-based system or website. We work with customers to implement Digital Adoption, reduce churn and make customer success and customer support a scaleable proposition. For more info visit us at usertip.com.
  • Regall Lt
    Co-Founder
    Regall Lt 2018 - Present
    Singapore, Singapore, Sg
    Regall is a legal design and development consultancy. We serve law firms, legal departments, legal institutions, legal tech firms, legal agencies and law schools in redesigning legal services, processes and delivery. We also work with legal tech firms to redesign product strategy, user experience and information architecture to better suit the needs of their users.
  • Singapore Management University
    Adjunct Professor
    Singapore Management University Aug 2020 - Present
    Singapore, Singapore, Sg
    Teaches Legal Design to students in collaboration with sponsor organisations. I mentor the students in 3 month long consulting projects with sponsor organisations to innovate on processes for better service delivery. Legal design blends design thinking, technology and legal industry knowledge to come up with a relevant and actionable solution for sponsor organisations.Teaches Legal Design, Design Thinking & Systems Thinking to working adults to better enable business leaders to drive digital innovation efforts in organisations.
  • Lawtech.Asia
    Editor & Project Coordinator
    Lawtech.Asia Jul 2018 - Jan 2023
    Singapore, Singapore, Sg
    I am a writer and editor with LawTech.Asia. Responsibilities include writing, editing articles and coordinating coverage covering the growing usage of legal technology in Asia.
  • Tessaract.Io
    Legal And Process Engineer
    Tessaract.Io Sep 2018 - Aug 2019
    Singapore, Sg
    As a legal and process engineer I worked to redesign and optimise the product for the usage of clients. This was done by coordinating client needs and translating that into feature sets and mockups. These were then communicated and implementation managed alongside the software development team.I also worked alongside clients in technology implementation for the firm. This included the planning and phasing of technology adoption for firms up to 400 headcount in size over a number of months. In my time at tessaract, implementation was carried out for over 30 firms.In my time I also doubled in operations managing the sales team as well support and onboarding.
  • Allen & Gledhill Llp
    Legal Intern
    Allen & Gledhill Llp Jun 2017 - Jun 2017
    Did a 3 week stint with the Financial Services Department working on Property Fund matters. Work primarily revolved around the structuring of several deals that were being handled by the department. I was primarily carrying out work relating to proof reading as well as drafting prelimenary prospectus descriptions and risk factors relating to our client. As this was still at an early stage, most of the client's documents had not been tranlated from chinese and thus it was necessary to go through the document in chinese before translating relevant information to be included into english. At some points, note taking conducted during conference calls in chinese/english were also carried out.
  • Wongpartnership Llp
    Legal Intern
    Wongpartnership Llp May 2016 - May 2016
    Did a 3 week stint with the Financial Services Regulatory Department.Work primarily focused around proof reading of some regulatory advisory to clients. Significant work was also carried out on charting relationships and knock on effects between relevant financial regulation legislation due to significant legislative amendments in the regulatory regimes in response to the evets of the 2007 financial crisis.
  • Drew & Napier Llc
    Legal Intern
    Drew & Napier Llc Jun 2015 - Jun 2015
    Did a 2 week internship as a legal intern working in the Investment Funds team. During the period, our team was involved with a time sensitive matter in which urgent legal avisory was sought. I was primarily involved with legal research on difficult points of law and eventually significant portions of my research was incorporated into the final advisory that was sent out to the client.

Marc Chia Skills

Leadership Python Microsoft Office Teamwork Microsoft Word Research Microsoft Excel Design Thinking Lean Thinking User Experience Microsoft Powerpoint

Marc Chia Education Details

  • Singapore Management University
    Singapore Management University
    Law
  • Singapore Management University
    Singapore Management University
    General
  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Law
  • Imperial College London
    Imperial College London
    Entrepreneurship/Entrepreneurial Studies

Frequently Asked Questions about Marc Chia

What company does Marc Chia work for?

Marc Chia works for Epos

What is Marc Chia's role at the current company?

Marc Chia's current role is International Product Manager.

What is Marc Chia's email address?

Marc Chia's email address is ma****@****tip.com

What schools did Marc Chia attend?

Marc Chia attended Singapore Management University, Singapore Management University, University Of Illinois Urbana-Champaign, Imperial College London.

What are some of Marc Chia's interests?

Marc Chia has interest in Poverty Alleviation.

What skills is Marc Chia known for?

Marc Chia has skills like Leadership, Python, Microsoft Office, Teamwork, Microsoft Word, Research, Microsoft Excel, Design Thinking, Lean Thinking, User Experience, Microsoft Powerpoint.

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