I am a highly experienced and versatile professional with over a decade of success in the gambling industry. Beginning as a trainee dealer in the UK, I rapidly advanced to become a senior dealer, mastering the art of handling diverse customers in a fast-paced environment.In my journey, I successfully transitioned to the online sector in Malta, embracing new challenges and gaining expertise across multiple operations while working remotely for the past six+ years. This experience, coupled with my technical prowess and strong games knowledge, enables me to engage effectively with players, partners, and colleagues, delivering seamless interactions and top-notch customer support.Proficient in a range of software, including Microsoft Office, Google Sheets, CMS systems, Slack, and Skype, I quickly adapt and retain knowledge to thrive in dynamic work environments.Dealing with customers on both B2C and B2B levels has provided me with a holistic understanding of the industry. Building robust relationships with clients and stakeholders, and actively assisting them in achieving their goals, remains the foundation of my approach.Committed to delivering high-quality work and driving continuous improvements across all aspects of casino operations, I am passionate about contributing to success in the gambling industry.