Providing research and writing support for new business plans, B2B business development, patent development and 3rd party marketplace integration. Current clients from across industries including hospitality, lighting, DOD subcontractors and online retail.

Oversaw direct-to-consumer delivery services for large home appliances, supporting 100+ retail locations and ensuring efficient and timely deliveries. Managed 6 direct reports, a 24/7, 200,000 sq ft. cross-dock operation, and a network of over 50 independent Last Mile delivery partners. Held P&L accountability for $20 million in annual revenue. Streamlined operations, reduced costs, and enhanced customer satisfaction.• Improved carrier performance by creating a performance-based incentive structure and by providing more real-time feedback processes• Enhanced the accuracy and effectiveness of multiple operational functions ranging from route- monitoring to customer feedback through the development and standardization of new processes

Advised the new leadership team on operations, marketplace optimization, pricing, and strategy. Managed operations at the company's DTC fulfillment facility (formerly Phoenix Trading Company), including staffing, logistics, inventory control, purchasing, process improvement, and customer service.• Ensured a seamless transfer of operations through coaching/training new leadership, creating SOPs, and integrating new technology• Reduced time to market by 15% through the implementation of the latest Go-To-Market (GTM) technologies, accelerating content creation and streamlining the reverse logistics process

Founded a direct-to-consumer (B2C) online off-price fashion reseller focusing on plus-size women. Managed an outsourced digital marketing team, including SEO, social media, affiliate, email, and promotional marketing professionals. Hired, trained, and motivated a team of over 25 warehouse, clerical, marketing, engineering, and customer service professionals. Business sold to Wardrobe, Inc. in October 2022.• Optimized supply chain and customer satisfaction by effectively managing inventory for over 50,000 SKUs, minimizing stockouts, fulfillment delays, and carrying costs• Reduced shipping costs by 7% by optimizing distribution strategies and leveraging deep knowledge of last-mile delivery services, reverse logistics, and TL/LTL transportation• Reduced cost-to-market by 60% by automating the content creation process, including photography and copywriting• Built a resilient supply chain, ensuring stable and scalable operations by establishing and fostering long-term relationships with major retailers, including QVC, Macy's, and HSN• Increased annual revenue to $5 million within the first 4 years by integrating and optimizing more than 10 online marketplaces, including Amazon, Walmart, eBay, Sears, Poshmark, and Facebook• Ranked in the top 1% for customer satisfaction and consistently exceeded all seller KPI requirements, maintaining premium seller status across multiple online marketplaces

Led the entire fulfillment process for used entertainment products on all e-commerce platforms. Managed and developed comprehensive third-party logistics partner relationships as an executive management team member. Created a fulfillment system for e-commerce, designed receiving processes, optimized facility layout, and negotiated contracts.• Contributed to securing over $3 million in seed funding by authoring detailed business plans that outlined strategic growth opportunities and financial projections• Streamlined the reverse logistics process by developing an application for inspecting and cataloging used entertainment and gaming equipment• Reduced pick time by 15-20% and enhanced customer experience by implementing batch-picking methodologies and integrating state-of-the-art disc inspection technology• Decreased shipping costs by 5% by successfully negotiating contracted rates with major U.S. carriers such as UPS, FedEx, and DHL

Managed multiple, concurrent contracts ranging in value from $1-6 million each. Product line manager for infrared sensor line generating more than $15 million. Effectively managed cross-functional teams in a large matrix organization

Provided design and manufacturing support across multiple product lines including a variety of microwave microelectronic devices and infrared sensors to support space & military applications. Extensive experience in the development of cryogenically-cooled IR FPA detectors in high vacuum dewars. Secret clearance.