Marc Eason Email & Phone Number

South East

Melbourne, Australia

• Supported customers in Melbourne with machine maintenance and mechanical/PLC/electrical breakdowns.
• Installed machines in new customer sites
• Trained customers and other engineers on product usage and care
• Worked alone and under my own supervision to solve and repair faults and other issues in remote locations.
• Was a direct point of contact to the customers and built up rapport to ensure good relations were kept between customer and company
• Used previous Experience at Inca to assist, support and train other technicians all over Australia

Cambridge, United Kingdom/ Worldwide

• Supported customers worldwide with machine maintenance and mechanical/PLC/electrical breakdowns.
• Installed machines worldwide in new customer sites
• Trained customers on product usage and care
• Worked alone and under my own supervision to solve and repair faults and other issues in remote locations.
• Was a direct point of contact to the customers and built up rapport to ensure good relations were kept between customer and company
• Required to be flexible with my working hours and schedule to fit the needs of my employer

United Kingdom

• Worked in a close knit team of eight other electronics technicians
• Provided constant support and solutions of system faults and malfunctions to a fleet of aircraft.
• Ensured maintenance tasks were achieved quickly and effectively to achieve military training
• Gave guidance and mentored the more junior technicians in providing solutions to the countless faults the various aircraft could get.
• Carried out above tasks in remote locations with limited equipment and spares
• Stripped down the Apache helicopter to find both electrical and mechanical faults