• Take charge on dispatching Field Engineers.• Managed technical support operations, diligently troubleshoot issues to identify root causes andprevent recurrence.• Diligently and professionally executed installations, repairs, necessary changes and assignedtasks on equipment onsite as required. This included performing such work after hours.• Monitor emails and discussions for the incoming activities, circuit activation and CPE installation.• Arrange and prepare modems… Show more • Take charge on dispatching Field Engineers.• Managed technical support operations, diligently troubleshoot issues to identify root causes andprevent recurrence.• Diligently and professionally executed installations, repairs, necessary changes and assignedtasks on equipment onsite as required. This included performing such work after hours.• Monitor emails and discussions for the incoming activities, circuit activation and CPE installation.• Arrange and prepare modems and routers according to models and schedules. (Preconfigurationof equipment, preparing Lan cables and fiber optic patch cords and documents.)• Handle implementation of circuit activation on clients.• Meeting with project managers, account managers, clients and building admin for the circuitactivation and its requirements before proceeding with the installation.• Organizing pending equipment and documents at office. Show less