Marc Faraci Email and Phone Number

Project Management responsibilities: • Defining, planning, implementing, contracting, budget control and tracking for 20 projects at the same time. ($ 850’000/ year of income)• Implementing high standards of process control focusing on innovation, optimization, and improvement of processes (Reducing process errors from 65 % to 80 % depending on the project) • Reducing waste and risks in purchasing and distribution during project stages: negotiations, receiving, product approval for equipment, flight tickets, managing office supplies purchasing, packaging, inventory, warehousing, logistic and customer delivery of the equipment (Reducing cost by 20%)Administrative Coordinator responsibilities:• Coordinating the talent acquisition for projects teams and local volunteers in every step of the process: attracting talent, interviewing, selecting, onboarding, and leading them. (Hiring more than 150 talents in 10 years)• Developing a solid and trusting relationship between customers and team project through establishment of key relationship, by acting as the project interface between all relevant parties. (Increasing speed up process by 55 %)• Overseeing the project team, successfully ensuring implementation of each element of the project in line with specified objectives and budget.• Working with teams to solve complex problems in short terms and develop customer- specific solutions, considering key internal and external stakeholder groups and the changing stakeholder demands and requirements

• Developing a communication strategy and sales in the U.S. market that allows clients to purchase tickets to various events organized in Europe.• Monitoring and buying tickets for events in the U.S. market for customers.• Attending, providing information, charge, filling reservation for customers.• Planning, organizing and managing the experience of our VIP customers at events

• Agent in charge to attend, resolve and follow up on cases, special situations or complaints reported by customers from Italy, Switzerland, Germany, France, Belgium, Spain.• Implementing strategies to improve customer loyalty plans for Western Europe.• Supporting and improving all processes that allow the effective development of loyalty plans with the different areas involved.

• Design, creation and implementation of a Web-based solution for sustainable development sports companies and events. • Negotiate and Certify the product with ISO 14’000