Marc Finkelstein Email and Phone Number

Oversee daily operations of HUD PRAC 202 for elderly tenants• Ensure compliance with all city, state, federal regulations• Manage tenant certification issues• Supervise Assistant Residence Director(s), Superintendent(s), Administrative Assistants • Manage tenant waitlist and ensure compliance with Fair Housing and other regulations• Manage tenant re-certification process• Conduct home visits for potential tenants• Conduct tenant meetings• Coordinate major repairs • Manage on-site vendors • Ensure timely and proper documentation of procurement of supplies and services• ECB, NYFD, DOB, Criminal Court, Civil Court attendance• Conflict resolution• Manage PPE supply inventory for 19 housing sites, food warehouse and main office• Instituted pandemic response safety protocols for 363 elderly tenants and all staff• Documented compliance with pandemic safety protocols• Educated and updated tenants weekly on safety procedures• Assisted other Residence Directors with creating/distributing multi language notices and COVID 19 updates• Developed schedule of inspections and preventative maintenance procedures• Made recommendations to senior staff on improving efficiency of housing operations• Coordinated emergency food distributions• Crisis ManagementResults: Responsible for resolving major sink hole on property, installation of water booster system, upgrade of elevators, replacement of backflow devices, replacement for large section of sidewalk due to DOT violation and reduction of DOB & ECB fines

Served as property manager for 12 multi-tenant strip shopping centers • Supervision of maintenance personnel • Management of property insurance including Certificates of Insurance for Tenants and contractors• Managed Tenant accounts receivable rent collections including c.a.m, insurance & r.e. tax charges

• Served as property manager for 11 strip shopping centers, including Tenants: Carvel, Dollar General, Dunkin Donuts, Famous Footwear, Five Below, Game Stop, JC Penney, Kmart, McDonalds, Michaels, Pier 1 Imports, Regal Theatre, Sally Beauty, Sleepy’s, Staples, Target, Tops Supermarket and Verizon• Supervision of maintenance staff • Global management of property insurance including claims and Certificates of Insurance for Tenants and contractors• Streamlined and managed Tenant accounts receivable rent collections• Prepared necessary documentation of properties in receivershipCollected $800K in outstanding receivables going back eight (8) years; reviewed insurance coverage, which resulted in a savings of $50K in annual premiums

Commercial (Retail) Real Estate