Marc Gagnier Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

North Andros, The Bahamas

Managed the coordination of water space, airspace, and prevention of mutual interference on a 500 nautical mile range.• Created reliable three step business process to gather required delayed data that would negatively impact submarine performance, decreasing communication issues from 40% to 20%.• Identified security communication glitch during periods of network outages and optimized process to minimize impact on critical international missions, providing a 25% increase in customer service continuity.• Research submarine tracking exercises ensuring safety requirements are met and maintained solid organizational reporting & analysis of documentation for 200 equipment systems tests.• Gathered and analyzed technical support documents and developed 23 operational schedules for submarine, surface, and air units within the organization, supporting necessary test completion and maintaining customer relationships.• Leveraged Salesforce to maintain and update 100+ organizational contact records for account executives.• Created and implemented technical end user training materials for team, minimizing asset loss risk during high stress testing operations, resulting in the successful qualification of 9 team members in procedural requirements.• Provided audio/visual IT support in a conference room setting through the installation and setup of projector and computer systems, ensuring streamlined and efficient business meetings.

Hawaii, United States

Served as a member of the Navigation Team, providing preventative and corrective maintenance support to all electronic navigation systems.• Troubleshot internal communications, GPS, and radar systems, and implemented critical repairs during maintenance period meeting the deployment schedule’s requirements.• Organized and executed submarine navigation simulation training for over 20 personnel which resulted in the safe completion of more than 40 piloting and mooring evolutions.• Created 80 command voyage briefings, and developed cross-training programs and tactical aids which ensured the safe execution of piloting evolutions in foreign ports during a Western Pacific deployment.

Groton, Connecticut, United States

• Fundamentals in the navigation of nuclear-power submarines, maintaining interior communications systems, and navigation systems.

Associate'S Degree, Military Technologies And Applied Sciences, 3.8 Gpa

Bachelor Of Arts - Ba, Business Administration And Management, General, 3.9 Gpa

Certificate Of Completion For Etv A School, Submarine Navigation Technician

High School Diploma, General Education, 11-12

Activities and Societies: Honor Society

High School Diploma, General Education, 7-10

Activities and Societies: completed various high school courses

Education record