Marc Goldsmith Email & Phone Number

Connecticut, United States

- Project managed enterprise and cross business unit training projects and programs.- Oversaw and monitored schedules and timelines to ensure deliverable dates were achieved.- Conducted scope and analysis to identify and solve for compliance, risk and skill gaps.- Cross functional collaboration, negotiation and influencing organization strategies.- Executed the governance and prioritization process to align projects with business strategic goals.- Partnered with designers to support development and launch of training programs.

Connecticut, United States

- Managed day to day activities of training developers.- Employee coaching and development to maximize developer skills and talents.- Conducted needs analysis and aligned training program content with strategic objectives while developing employee core competencies.- Project managed training programs from concept to implementation, impacting up to 150K employees.- Managed pre/post launch LMS processes for online training programs.- Oversaw performance standards and post training evaluation to measure effectiveness and implement improvement plans.

Connecticut, United States

- Developed and managed a leadership team responsible for company wide systems, policy and operations training programs.- Collaborated with business leaders and influenced training and organization strategies.- Identified and elevated learning solutions to improve the employee experience and business outcomes. - Identified and analyzed business and performance metrics, industry trends to maximize results and employee development.- Evaluated and implemented perocesses to improve and establish best practices.

Wallingford, Connecticut, United States

- Managed day to day activities for the systems training team.- Employee coaching and development to maximize developer skills and talents.- Collaborated with cross functional teams on program content to obtain input and ensure alignment to shared goals.- Assisted with new and existing employee training on company guidelines, system functionality, procedures and customer service skills.- Performed post training evaluation to measure effectiveness and implement improvement plans.