• Conduct interviews and assist with the selection process of new students• Assist with onboarding and offboarding student admissions processes• Provide guidance and support to students regarding school policies and procedures• Overseeing administrative tasks, maintain student records and databases• Responsible for student budget payment plan and keep the admissions officeorganized attention to detail• Supervising, and mentoring staff, including other administrators• Collecting, analyzing, and reporting data on student performance, attendance, andother metrics• Provide support to students and answer their questions and concerns• Cold calling for potential student leadsAdditional task as IT Technical support:• Install and configure hardware and software• Maintaining computer systems, equipment to ensure its proper functioning• Troubleshooting errors, and repairing the organization's hardware

- The overall role is to perform analysis on bFO (bridge Front Office) data improving the data quality.- Enhanced data quality for Global Strategic Accounts and Multi-Country Targeted Accounts via (BFO) Salesforce.com.- Perform a data cleanup and ongoing maintenance to update VIP Key Accounts.- Perform Analysis and extracting of reports on the CRM system data.- Provide actionable insights to inform decisions and strategies- Develop and uphold best practices to change management.

• Provide end-to-end service to both Internal and External partners with topics including but not limited to Pricing and Availability, Order Inquiry, Order Booking, Order Modification, Deliveries, and any Customer relational actions.• Manages Order Booking and Order Entry services with great detail and accuracy.• Collaborates with the different departments such as Finance and Logistics to ensure a smooth flow of internal and external transactions, from Credit Management to Deliveries.• Takes initiative for identified bottlenecks or process gaps and provides analysis and resolution for smooth workflow between departments.• Immerses with the different teams for a deep cross-culture familiarization to provide issue resolution, root cause analysis, and process mapping from a holistic perspective.• Responsibilities generally include answering phone calls, chat support, and emails• Give customers information about products and services• Detecting leads that will convert to opportunities (Revenue Generation)• Product selector regarding Masterpact ACB, Square D, Switches and Outlets, Etc.

Deployed at APC by Schneider Electric• Provide 1st and 2nd line support – troubleshooting of IT-related problems from in-house software to hardware. (Ticket based) - Hardware | Laptop and Desktop – Set up of IT Asset and IT Essentials.• Analyze, diagnose, and resolve technical problems encountered by clients.• Coordinate, support, and control IT Onsite and remote infrastructure tasks.• Point of Contact Support for the Customer Care Center Department and their Visitors• Handles some small projects like Hardware Asset Management and OS Upgrade.• Inventory and disposal of defective IT Assets.• Arrange external technical support for hardware with an active warranty.• Basic Active Directory Knowledge. Creating accounts, resetting passwords, creating groups, etc.

• Installation of Hardware/Software for customer needs.• Troubleshoot for Printers and Copier machines.• Point of contact for Technical Support to different Sister Companies.• Perform pro-active and on-demand health checks of IT systems including, but not limited to; printers, copiers, fax machines, scanners, and projectors.• Communicate technical issues to higher-level support if necessary.

• Responsible for monitoring games such as Horse and Greyhound racing on different sites and Web-based systems.• Monitor existing coverage to ensure start times and matchups are accurate and up to date.• Provide support and guidance to other team members and departments as needed.