As a Sr. Business Process Automation Engineer at O.C. Tanner, I thrive on helping businesses work smarter, not harder. With a deep background in System Administration and a knack for innovation, I've tackled a wide range of challenges, from managing remote international offices to streamlining complex processes.Fluent in Spanish, I've consistently taken the lead on supporting global teams, ensuring they stay aligned with company policies, security standards, and the latest technology. Whether it's optimizing phone systems, securing virtual servers, or implementing cutting-edge infrastructure changes, I’ve always been the go-to for driving positive, meaningful transformation.One of my core strengths is leveraging PowerShell scripting to automate and simplify operations. I’ve used it extensively to onboard new employees, set up and provision servers, and even integrate with Jira Server to create tickets for InfoSec’s quarterly user access audits. PowerShell has been key in streamlining processes that might otherwise take hours or days, allowing teams to focus on higher-value tasks.In addition to automation, I’ve led several initiatives to integrate systems and ensure seamless communication between tools. For example, I’ve implemented PowerShell scripts that sync with Jira, allowing for efficient management of change requests, security audits, and more.I’ve also embraced RPA (Robotic Process Automation), using UiPath to simplify and automate workflows. From managing invoices for Accounts Payable to clearing caches on legacy production servers, my automations have significantly reduced manual effort and error. One of my most impactful projects was transforming a two-week manual process for Client Success into a streamlined six-minute automated workflow, demonstrating how powerful automation can be in accelerating business outcomes.I also have extensive experience managing Microsoft 365 and Azure environments, focusing on security, compliance, and efficiency. I’ve set up Multi-Factor Authentication (MFA), implemented Single Sign-On (SSO), and managed Conditional Access Policies to ensure secure access to critical resources. Additionally, I streamlined license management through automated provisioning policies, improving both accuracy and cost efficiency.I’m passionate about making change management simple, effective, and beneficial for everyone involved. My goal is to empower teams, boost productivity, and create an environment where technology works for people—not the other way around.