Marc S. Email and Phone Number
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Marc S. personal email
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Experienced Information Technology professional with expertise in IT management, IT security and Compliance. Including PCI, GLBA, NIST 800-171, DFARS, CMMC and U.K. Cyber Essentials Compliance requirements. Demonstrated expertise in establishing and implementing large information security programs. Designed and implemented automated tool-based vulnerability management framework that monitors and detects Cybersecurity threats and vulnerabilities. Performed evaluations and selections of IT Security tools and successfully implemented IT security systems to protect the availability, integrity and confidentially of critical business information and systems. Highly skilled, dedicated and enthusiastic team player with excellent leadership and communication skills.
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Acting Deputy Chief Technology OfficerCoast Community College District Jan 2024 - PresentCosta Mesa, Ca, Us -
Chief Cyber Security OfficerCoast Community College District Jan 2022 - PresentCosta Mesa, Ca, Us -
Director Of Infrastructure And SecurityNts - National Technical Systems Jan 2019 - Jan 2022Belcamp, Md, UsLeadership• Developed overall security and compliance strategy to address management of IT Infrastructure.• Implemented enterprise security strategy and framework that aligns with CMMC, NIST 800-171, United Kingdom Cyber EssentialsStrategy and Planning• Implemented standardized Enterprise Management Tools to maintain security and compliance for workstation, servers, mobile devices, and manage and monitor risks and vulnerabilities.Team Collaboration• Implemented standardized Enterprise Management Tools to maintain security and compliance for workstation, servers, network, mobile devices, and monitor risks and vulnerabilities.• Coordinated the activities of Information Security Officers to define and establish unified program-wide approach to address IT security issues and mitigate security risks.Project Management• Coordinated the activities of Information Security Officers to define and establish unified program-wide approach to address IT security issues and mitigate security risks.• Managed the implementation of Security framework for CMMC, NIST and POA&M. -
Director, Operations And EngineeringGreen Dot Corporation Oct 2018 - Jan 2019Austin, Texas, UsProviding leadership and direction on support and performance monitoring of revenue-based customer facing applications, services and critical IT infrastructure. Align and integrate the Operations Command Center, Application Support and Enterprise Monitoring with IT Infrastructure teams to provide enhanced customer satisfaction experience and performance. Ensuring service delivery targets and strategic initiatives are met to management in regard to system availability, service level agreements and uptime. Collaboration with Internal Fraud Department on security and fraudulent activity with PCI and PII data. Focus on efficiency and discipline on daily operations, process and procedures. Budget forecasting, vendor and contract management responsibilities. Key contributor on Change Board. Team evaluation and organizational structure. -
Director, Service Delivery And Project ManagementNuma Networks Jun 2018 - Oct 2018Santa Ana, California, UsMember of the Executive Leadership Team providing direction, scale for growth and increasing revenue for the company. Responsible for working with Sales on RFP and pricing models for services and project’s to new and existing customers on service delivery contracts. Onboarding of new customers, managing projects that include new hardware and software upgrades. Directly responsible for new customer experience and expectations. Managing day to day service delivery in Service Desk, NOC, Server Support, Network Support and Security. Champion to improve employee culture, team work and structure -
Director - It Infrastructure And OperationsVolt Information Sciences Oct 2015 - Jun 2018New York, Ny, UsResponsible for strategy and the implementation of infrastructure for IT projects, providing functional efficiency. Oversees enhancement initiatives and cost reduction opportunities on licensing, infrastructure, and increased service SLAs with vendors. Delivers continual support for PeopleSoft 9.2 financial and HR systems, SaaS applications, and negotiates internal and external IT service contracts. Serves as Change Advisory Board Member, accountable for approving maintenance and production system changes and improvements. Acting program and project manager, responsible for budgeting, project planning, and delivery on enterprise level projects. Acting CISO for IT Security and Compliance.• Directs vendor management efforts for internal IT service contracts, providing 24x7 NOC, network, server, hardware, software, service desk, security and Data Center support. Operating with a $5.5M annual MSP contract budget. Manages IT Service Delivery contract for game testing and call center services. $4.4M annual budget• Designs, builds, supports and provides capacity planning and optimum performance for network systems, NetApp storage, OVM, and VMware virtual server environments. • Leads infrastructure activities for a 10,000 square foot data center, to include AC, power, generators, and a future migration to another location. • Acting CISO Chief Information Security Officer, delivering strategy, training, risk mitigation, security assessments, penetration testing, and any required remediation. • Monitors, and controls evidence for infrastructure and IT support services, SOX and ISO 270001. -
Director, It Services And Solutions ArchitectureMaintech Jun 2012 - Oct 2015Cranford, New Jersey, UsProvided direction on a new line of business for IT as a Service Delivery Model including leveraging the Microsoft System Center, O365 and Azure tools and Infrastructure. Infrastructure was designed to be a multi-tenant platform. Services provided, Help Desk, Desktop, Server Management, Network Management and Security.- Architecture of PaaS (Platform as a Service) and IaaS (Infrastructure as a Service model). Extending toolset to customers to manage to desktops/services/patching/Imaging and software delivery. -Other responsibilities included development of marketing materials, pricing models and RFP response templates. Sales support and services presentations to new and existing customers.-Responsible for responding to RFI and RFP’s and documentation for SOW’s for new customer requirements, pricing and technical challenges in final RFPs-Managing a team of 30 technical members Tier 1, 2 and 3 level support, Solutions Architecture, Server and Network Engineering services - Relationship and Vendor Management - Customer On-boarding, Continued Improvement and SLA Management -
Manager, Noc, Service Desk, Desktop/Desk-SideMaintech 2010 - 2012Cranford, New Jersey, UsReporting to VP and General Manager of IT Operations - Acquired management of the Service Desk, Desktop/Desk-side support and Client Management Tools while maintaining 24x7 NOC Operations.- Objective to structure the teams to provide higher level of customer satisfaction, unify our service offerings, structured escalation model and technical support model in Levels 1, 2 and 3- Improve our knowledge base, documentation, process, procedures and customer self service pages - Providing leadership to the teams on how to leverage ITIL foundations to lower time to resolution on customer requests, better manage the ticket volume of 12,000 tickets a month- SOX Audit evidence, remediation and evidence- Responsible for Windows XP / Windows 7 upgrade to over 2500 worksations nation wide. -
Manager Network Operations Center (Noc)Maintech 2004 - 2010Cranford, New Jersey, UsReporting to VP of IT Operations and Infrastructure - Managing daily operations of a Global 7x24x365 redundant NOC team of 12 technical team members on the East and West Coast - Lead the team in process and procedure improvements to scale our service delivery and SLA's- Providing direction on the development of an enterprise tools to manage our documentation, process procedures, escalations, and unified communication. - NOC Services built on ITIL Foundations - Providing leadership on our enterprise level monitoring with tools in a redundant NOC configuration with real-time fail over capability.- SOX Audit evidence, remediation and evidence- Presented RCA's for critical infrastructure issues to executive management- Structured the team to work with our external customers internal support groups, network, server, help desk, database and application monitoring teams.- External customer service and SLA management -
Sr. System Analyst And Monitoring Tools ManagementMaintech Jan 2000 - May 2004Cranford, New Jersey, UsRecruited by VP and General Manager to build a Global 24x7 NOC Operation to include:- Enterprise level monitoring tools for Global Network Infrastructure to include Servers, Network, Data & Voice circuits, Applications and Web sites. - Responsible for integrating Enterprise tools for the 24x7 NOC team to use to monitor and trouble shoot issues- Process and procedures development to troubleshoot, escalate and resolve issues with server infrastructure and network infrastructure, application and websites. - This role lead to the promotion into the NOC Manager Role. -
Network Consultant – Network Monitoring ManagementRemotenet Corporation 1999 - 2000Us -
Network ManagerDan Gurney - All American Racers 1998 - 1999
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Lan AdministratorThe Koll Company 1996 - 1997Irvine, California, Us -
Senior Lan AdministratorHelene Curtis 1994 - 1996Us
Marc S. Skills
Marc S. Education Details
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Itt Technical Institute-San DiegoBachelors Of Applied Science - Robotics Engineering -
Global KnowledgeItil Foundations Certificate In It Service Management -
Hewlett PackardItil Foundations Certificate In It Service Management -
Itt Technical Institute-San DiegoElectronics Engineering Itt
Frequently Asked Questions about Marc S.
What company does Marc S. work for?
Marc S. works for Coast Community College District
What is Marc S.'s role at the current company?
Marc S.'s current role is Acting Deputy Chief Technology Officer.
What is Marc S.'s email address?
Marc S.'s email address is ma****@****nts.com
What is Marc S.'s direct phone number?
Marc S.'s direct phone number is (973)-330*****
What schools did Marc S. attend?
Marc S. attended Itt Technical Institute-San Diego, Global Knowledge, Hewlett Packard, Itt Technical Institute-San Diego.
What are some of Marc S.'s interests?
Marc S. has interest in Go Duke, Hockey Fan, Formula 1 Racing, College Basket Ball, Good Wine.
What skills is Marc S. known for?
Marc S. has skills like Team Building, Project Management, It Sourcing, Sales Operations, Active Directory, Troubleshooting, Managed Services, Microsoft Exchange, Solution Selling, Small Business It Solutions, Servers, Solution Architecture.
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