Working to the Delivery Director responsible for day to day operational performance across the SO / BH / DT / SP postcode areas.Working collaboratively with three Ops Managers and union colleagues responsible for delivering scorecard metrics and project management of seasonal plans.

Working directly to the Delivery Director supporting day to day performance across the corporate scorecard.

Professional lead for collections across the geography; expert support to the Process and Collections Director● Working with the Plant Managers and Plant Collections teams to ensure the collections operation runs to specification and achieves all cost and quality targets ● Ensure Management Processes and Performance Reports exist and operate effectively between Plants and Collection Hubs● Work with the Central Collections Programme Team to deliver the Collections Transformation… Show more Professional lead for collections across the geography; expert support to the Process and Collections Director● Working with the Plant Managers and Plant Collections teams to ensure the collections operation runs to specification and achieves all cost and quality targets ● Ensure Management Processes and Performance Reports exist and operate effectively between Plants and Collection Hubs● Work with the Central Collections Programme Team to deliver the Collections Transformation Programme to time, cost and quality● Participate in national professional forums for Collections● Ensure accurate and timely completion and participation of all national programme planning activity, with regards to Collections Transformation projects Show less

● Various operational and admin junior manager roles, covering all aspects of the Royal Mail operational pipeline