Marc Lehman Email & Phone Number

Morrisville, North Carolina, Us

Palo Alto, Ca, Us

✪ LaserJet Next Generation UI Quality Manager (2015-2017)Analyzed firmware and hardware performance data to identify the root cause of slowdowns that caused unacceptable user experiences then drove the issues to resolution.Oversaw all defects including validating and documenting to develop actionable plans prioritized based on customer impact and management objectives.Guided decisions as liaison between the development team, human factors engineering, and customer facing teams considering customer needs while minimizing specification changes.Developed engineering and management reporting tools to simply and clearly share the status of UI development and make recommendations to guide and manage changes.Drove an initiative to drive intermittency out of the unit testing framework resulting in a test suite with zero intermittent failures. Triaged and evaluated issues submitted by the Delta and Beta sites, assigning follow up action as appropriate.Worked with HFE to ensure the accuracy of image and string assets, coordinating with other teams in the Jedi lab to make sure all hardware configurations were covered correctly.✪ PDL Test Lead (2011-2015)Controlled and led the testing efforts of a Boise based and two India based testing teams totaling over 20 people.Transformed customer warranty data into actionable plans to reduce warranty service calls, reducing the number and cost of PDL related service events.Validated correct and backward compatible printed output for standard and PWA printers, across the entire MFP/SFP line for all supported print languages.Managed an on-time high quality implementation of the new PDF 1.7 PDL.Co-created a code coverage driven test execution optimizer, to ensure the maximum testing of code paths with the minimum test time.In charge of qualification, specification compliance, and vendor spec clarification for implementation of AirPrint 1.3, PWG raster, and Google Cloud Print.

✪ CAT Test LeadDeveloped test requirements with HP to design and implement automated test suites for existing and new products across the full product life cycle.Triage duration failures, modifying tests or infrastructure as needed. Support defect fixes through finding reproducible failure cases and low level debugging with KITL.Find and fix errors in extensibility, DSS, test execution infrastructure, automated metrics gathering tools, and any other areas or teams where assistance is needed.Created custom test suites and tools to find specific errors in low-level firmware, UI, and PDL.Trained and managed a team of eight engineers to assist with the implementation of the above, implementing tools and failure tracking to ensure that all tasks were completed and information would be shared effectively throughout the team.✪ Test Tools Automation and Performance LeadCreated and supported automated test tools including Quality Center integration, automated metrics gathering tools, management reports, VMPS infrastructure, and duration test scripts.Responsible for determining hardware performance expectations, accurate measurement of current performance, design of test procedure for performance testers, diagnosis of performance issues, and reporting all changes to management.Assisted other teams with implementation of automated testing specific to their domain.Managed local and offshore developers implementing specific portions of the tests, ensuring reliable results and on-time delivery.Through test automation and careful examination of requirement coverage, reduced the execution time of a full regression suite by five days while substantially increasing our defect finding rate.

Designed and implemented custom direct email marketing systems.Maintained high-availability Linux and SCO Open Server systems for business critical applications, including offsite backups and disaster recovery planning.Wrote custom applications for cold storage, manufacturing, and marketing companies.Implemented software to perform automated self-tests and report any potential issues so they could be fixed before serious problems developed.

Tempe, Arizona, Us

Implemented system and IC design automation for four sites in three countries.Wrote custom workflow and document management applications, including custom reporting and change management.Managed an international heterogeneous network of Solaris, Red Hat Linux, Netware, and Windows NT servers.

Boise, Id, Us

Founded and managed Unix services group as first Red Hat Certified Engineer on the West coast.Implemented training program for junior Unix administrators.