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Senior independent consultant in Digital Transformation, Organizational Transformation, Enterprise Architecture, and Contract Negotiation for large and complex programs within the financial, retail, transport and government verticals. ObjectiveActing as a strategic project leader for organisations on large-scale business transformation programs facilitated by information technology.Competencies+ Experienced business solutions consultant.+ Confident and professional communicator and presenter with executives. + Enthusiastic team builder and change leader across all hierarchical levels.+ Solid analytical, strategic thinking and problem solving skills.+ Understanding of complex business environments and large-scale transformation. + Expert in risk assessment with emphasis high quality output, budget and responsiveness.+ Security Clearance (Secret Level II)+ Fluency in French and English composition and speech; basic proficiency in German.
Yul It Inc.
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Independent ConsultantYul It Inc. Sep 2011 - PresentMontreal, Canada Areahttp://www.yulit.ca
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Enterprise Architecture - Service Now Csdm RestructurationDesjardins Jan 2024 - Jun 2024Montreal, Quebec, CanadaTeam lead (EA) restructuring Service Now CSDM (after program deployment)Enabling practices evolution (CMDB evolution, SLA implementation, ...) -
Enterprise Architecture - Practice Lead - Project TowerDesjardins Feb 2022 - Jan 2024Montreal, Quebec, CanadaDriving projects and Metamodele Evolution in the EA practice Building the roadmap for the large spectrum transformation with all stakeholdersLeading the practice transformation for 1200 architects (Business Architects, Solution Architects and Exploitation Architects)Driving the organisation platforms integration journey through the Metamodele evolution
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Project Leader - Service Now DeploymentMetro Inc. Dec 2020 - Jan 2022Montreal, Quebec, CanadaConsulting for Service Now licence acquisition, negotiation strategy and integration partner selectionDelivering New Service Now Instance (incl. new CMDB, B2B, Discovery, SLA) - Project Driving Process harmonisation for the compagnies owned by METRO (METR0, Jean-Coutu, Adonis, Première Moisson)Acting a change management leader and training lead -
Senior Consultant - It Service Strategy - Contract NegotiationsMetro Inc. Feb 2019 - Dec 2020Building a business model to optimize IT support in the 1000+ stores / 3 provinces. Tower Lead in the RFP Process (writing the RFP, scoring the answers, driving the vendors sessions)METRO Project Lead for the selected outsourcing partner onboarding.Change LEAD for METRO new help desk
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Governance Consultant - Cloud ServicesDesjardins Apr 2018 - Nov 2018Montreal, Canada Area
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Senior Consultant - It Service StrategyIvanhoé Cambridge May 2017 - Apr 2018Montreal, Canada Area -
Senior Consultant - It ArchitectureIvanhoé Cambridge Dec 2015 - May 2017Montreal, Canada Area
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Senior ConsultantCn Nov 2014 - Jan 2016Montreal, Canada AreaProject restructuration -
Senior Consultant - Enterprise ArchitectPwc Sep 2014 - Dec 2014Montreal, Canada AreaCollaborating with PWC for IT Maturity evaluations and role definition with various customers -
Senior Consultant - Unified Communications ArchitectIbm Nov 2013 - Dec 2014Montreal, Canada AreaLead Architect - Bombardier Aerospace Global Telephony Replacement -
Strategy Consultant - Telephony And Contact CenterIntact Financial Corporation Oct 2013 - Jan 2014Montreal, Canada Area -
Senior Consultant - Unified Communications InfrastructureDessau Mar 2013 - Oct 2013Responsible for the elaboration of the Unified Communications Roadmap strategy, including project methodology, for the Canadian National Railway Corporation (over 20k phones, 700+ sites). -
Senior Consultant - Telecom ArchitectureDesjardins Apr 2012 - May 2013Montreal, Canada AreaLeading the development and deployment of architectural solutions, more specifically migration to a new IP telephony infrastructure and contact centre system, for one of the largest telecom transformation program in Canada (over 40K IP phones and 4500 contact centre agents).
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Senior Consultant - Negotiation Tower LeadDesjardins 2011 - 2012Montreal, Canada AreaNegotiation Tower lead responsible for the definition of a new architecture and outsourcing service model that provides new IP telephony and contact center solutions to the Bank.
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Senior Telecom Architect - Major AccountsTelus Sep 2009 - Sep 2011Montreal, Canada AreaResponsible for the development of solutions-oriented sales strategies and associated customer relationships for TELUS platinum accounts (2M$+ annual revenue) in Financial, Healthcare, Education and Government verticals. -
Sales EngineerNortel Jul 2005 - Aug 2009Responsible for positioning of Enterprise products, and maintaining relationships with Named Accounts for the direct touch sales team in Healthcare, Education, Retail and Government verticals. -
Graduate Student - ResearcherEcole De Technologie Superieure 2005 - 2006Chaire de recherche Ultra ElectronicsSoftware Defined Radio (SDR)
Marc Letourneau Skills
Marc Letourneau Education Details
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Graduate Student Electical Engineering
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Microelectronic
Frequently Asked Questions about Marc Letourneau
What company does Marc Letourneau work for?
Marc Letourneau works for Yul It Inc.
What is Marc Letourneau's role at the current company?
Marc Letourneau's current role is Independent Consultant in Business Digital / IT Transformation and Project Restructuration.Enterprise Architect, Practice Lead, Project Lead.
What is Marc Letourneau's email address?
Marc Letourneau's email address is ma****@****dge.com
What is Marc Letourneau's direct phone number?
Marc Letourneau's direct phone number is +151484*****
What schools did Marc Letourneau attend?
Marc Letourneau attended Université Du Québec - Ecole De Technologie Supérieure, Uqam | Université Du Québec À Montréal.
What are some of Marc Letourneau's interests?
Marc Letourneau has interest in Cooking, Cookingtraveling, Traveling, Photography Food Discovery, Food Discovery, Photography, Photographyfood Discovery, Cooking Traveling.
What skills is Marc Letourneau known for?
Marc Letourneau has skills like Telecommunications, Solution Architecture, Information Technology, Team Leadership, Telephony, Strategy, Project Management, Strategic Planning, Business Intelligence, Outsourcing.
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2edwardjones.com, cra-arc.gc.ca -
1 +151486XXXXX
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Marc Letourneau MSc
Canada
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