Customer Service Specialist
Markham, Ontario, Canada
Engaged with prequalified leads daily, providing pricing and options based on their needs.Updated and maintained an organized CMS(CRM) system. Sold $680,000 first yearas-well as receiving the Director's Cut award and ranking 3rd for Rookie of the Year.Sold a $1,000,000 18% over quota in 2nd year and was awarded ‘Director's Cut’ award.Sold $750,000 20% above quota in the third year and delivered the most margin out of all agents in Territory.Delivered $3,000,000+ in sales since 2019.By applying proven sales tactics to overcome objections and by delivering excellent customer service, I exceeded sales targets whilst gaining the trust ofmy customers and peers.Actively lead and participated is daily huddles to execute our strategic targets based on needs. Helping to strategies the sale of over stock and model refresh toreduce stock overage.Through active listening and negotiation, employed sales strategies to overcome customer objectives to deliver growth