● Build and update employment data, such as salary plans, supervisor assignments, and payroll processing using Microsoft Excel to assist with the onboarding of all employees within the college● Answer phone calls to serve as a liaison within the college’s departments and new applicants● Manage document scanning and filing, including hire/termination packets, social security cards, and passports, while also facilitating campus-wide document delivery and retrieval for the college

● Worked 20-30 hours weekly at UF RecSports facilities to promote a welcoming student fitnessatmosphere and to ensure facility operations ran smoothly● Helped oversee a fast-paced environment by learning how to communicate effectively and manageall tasks by prioritizing patron’s needs● Supervised RecSports facilities for special events such as fraternity or charity sponsored events

● Supervised equipment inventory by monitoring equipment quantities, promptly addressing damageditems, and proactively replenishing supplies as needed● Served as the point of contact for patrons regarding missing/damaged equipment, resolving issues through both email communication and in-person appointments, ensuring high levels of customer satisfaction● Utilized Fusion software to generate detailed weekly reports, offering critical insights into check-inactivities across multiple RecSports facilities, facilitating informed decision making● Created Excel based semester length projects analyzing trends of facility usage, and identifyingopportunities for optimization● Presented project findings to professional staff and other UF contingencies, effectively communicatingcomplex data in a clear and concise manner

● Contributed to increase of member sign ups by conducting engaging and personable gym tours forprospective members, offering unique insights about the facility and its offerings● Provided excellent customer service by answering calls and addressing inquiries about the gym'sservices to increase customer satisfaction● Managed member accounts using Point of sale software, overseeing sign-ups, cancellations, upgrades, and related transactions