Marc Madrid

Marc Madrid Email and Phone Number

North America Regional Operations Center Online Channel Incentives Subject Matter Expert at arvato Customer Services @ arvato Customer Services
madrid, madrid, spain
Marc Madrid's Location
Castaic, California, United States, United States
About Marc Madrid

Marc Madrid is a North America Regional Operations Center Online Channel Incentives Subject Matter Expert at arvato Customer Services at arvato Customer Services. He possess expertise in call centers, contact centers, customer experience, customer satisfaction, customer service and 3 more skills.

Marc Madrid's Current Company Details
arvato Customer Services

Arvato Customer Services

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North America Regional Operations Center Online Channel Incentives Subject Matter Expert at arvato Customer Services
madrid, madrid, spain
Website:
qualytel.com
Employees:
769
Marc Madrid Work Experience Details
  • Roman Empire Living Skills
    Aba Therapist
    Roman Empire Living Skills Aug 2017 - Present
    San Jose, Ca
  • Arvato Customer Services
    North America Regional Operations Center Online Channel Incentives Subject Matter Expert
    Arvato Customer Services Apr 2013 - Present
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  • Arvato Customer Services
    Escalations Specialist
    Arvato Customer Services Apr 2012 - Apr 2013
    Greater Los Angeles Area
    Responsible for managing program escalations for the Microsoft Partner Network team. Manage heavy caseload and resolve cases with given information or escalate to appropriate teams for additional information or exceptions.
    View
  • Arvato Customer Services
    Customer Service Representative
    Arvato Customer Services Oct 2011 - Apr 2012
    Greater Los Angeles Area
    Answer phone calls, assist customers with managing their partner account including: partner fees earned, membership dues, competency requirements, membership status, exams and action pack status.
    View

Marc Madrid Skills

Call Centers Contact Centers Customer Experience Customer Satisfaction Customer Service Management Networking Team Leadership

Marc Madrid Education Details

Frequently Asked Questions about Marc Madrid

What company does Marc Madrid work for?

Marc Madrid works for Arvato Customer Services

What is Marc Madrid's role at the current company?

Marc Madrid's current role is North America Regional Operations Center Online Channel Incentives Subject Matter Expert at arvato Customer Services.

What schools did Marc Madrid attend?

Marc Madrid attended California State University-Northridge, College Of The Canyons, De Anza College.

What skills is Marc Madrid known for?

Marc Madrid has skills like Call Centers, Contact Centers, Customer Experience, Customer Satisfaction, Customer Service, Management, Networking, Team Leadership.

Who are Marc Madrid's colleagues?

Marc Madrid's colleagues are Deisy Duque, Sonia Herrero Vega, Esteban Galán Rodríguez, Muhammed Cuneyd, Bobbie Austin, Margret Robert, Pilar M. F..

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