• Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost.• Leads the procurement team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs) related to logistics and shipping guidelines• Directs and coordinates global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.• Plans, manages, and coordinates all activities related to the movement of necessary materials and supplies needed to meet the changing levels of product demand. • Audits HTS information for correct classifications and updates as applicableFacilitated meetings, collaborated with project teams, and provide feedback/communication to ensure timely decision-making between project stakeholders for the launch & ongoing maintenance of NetSuite.• Works directly with other department to determine most cost-effective distribution solution for finished goods transportation to customers.• Works with freight forwards and transportation companies to set best route and rate (reviews and approves all freight terms and agreements).• Collaborates with procurement department to determine best practice for freight in and freight consolidation.• Member of the operations staff, responsible to routinely report on department KPIs along with appropriate analysis and countermeasures where necessary.• Provides organization visibility into Total supply chain cost by complete and sharing supply chain cost analysis.• Provide organization visibility into actual or potential supply chain disruptions. Works with partners to find solution to minimize business impact of disruptions

• Purchase book, 3rd party, and licensing products• Manage million dollar plus inventory• Manage ERP Microsoft Great Plains installation and –going support for our team• Manage international supply chain from pick up to delivery• Work with vendors from the quote process to PO to final invoicing• Generate forecasting data to provide sales needs and maintain budgetary requirements.• Communicate metrics to appropriate business levels and provide an array of options for improvement.• Expedite and verify delivery of products including frequent communication with vendors, tracking and minimizing delays for urgent shipments; troubleshoot potential and actual delivery delays including production and/or shipment related concerns.• Coordinate activities of freight logistics for domestic and global providers by monitoring shipment progress, identifying/assigning product pick up locations. Communicate to internal staff regarding shipments and pick up logistics; process freight invoices.• Match invoices with P.O’s and receiving documentation. Audit invoices, research discrepancies and obtain corrected invoices. Code for payment.• Organize and maintain purchasing log and records.• Ensure detailed documentation is developed and maintained to facilitate a proper audit trail of decisions made and methods used in procurement process.• Update inventory usage spreadsheets and note projection discrepancies.• Create and maintain final product cost reports and out the door costs for analysis and accounting.• Supervise annual physical inventory at distribution center.• Maintain up to date book records that include specifications and purchase history.• Update FIFO accounting records for unit cost and inner company purchases.• Organize and maintain multiple purchase orders, printer and vendor quotes, invoicing and delivery records.• Perform quality checks on all new products and book printings.

• Purchase book, 3rd party, and licensing products• Work with vendors from the quote process to PO to final invoicing• Generate forecasting data to provide sales needs and maintain budgetary requirements.• Communicate metrics to appropriate business levels and provide an array of options for improvement.• Expedite and verify delivery of products including frequent communication with vendors, tracking and minimizing delays for urgent shipments; troubleshoot potential and actual delivery delays including production and/or shipment related concerns.• Coordinate activities of freight logistics for domestic and global providers by monitoring shipment progress, identifying/assigning product pick up locations. Communicate to internal staff regarding shipments and pick up logistics; process freight invoices.• Match invoices with P.O’s and receiving documentation. Audit invoices, research discrepancies and obtain corrected invoices. Code for payment.• Organize and maintain purchasing log and records.• Ensure detailed documentation is developed and maintained to facilitate a proper audit trail of decisions made and methods used in procurement process.• Update inventory usage spreadsheets and note projection discrepancies.• Create and maintain final product cost reports and out the door costs for analysis and accounting.• Supervise annual physical inventory at distribution center.• Maintain up to date book records that include specifications and purchase history.• Update FIFO accounting records for unit cost and inner company purchases.• Organize and maintain multiple purchase orders, printer and vendor quotes, invoicing and delivery records.• Perform quality checks on all new products and book printings.

• Management of Inventory/Procurement• Coordinate logistics efforts for moving product globally• Manage Service Recovery Plans for individual markets based on inventory, logistics, an expense realities• Manage monthly operations reports (Inventory, Sampling, Shipment Delivery)• Oversight of Sales Support/Customer Service International• Perform analysis and regular reports on overall sales and activities of the International operations team• Establish and maintain International work processes as needed• Liaise with Procurement and Customer service to track international inventory across global warehouses• Liaise with Safety to ensure compliance with Product Safety Regulations of importing countries for proprietary product• Liaise with Legal to ensure contracts are written clearly and include all key details

• Manage company purchasing• Manage company inventory control including projections and product specs• Manage weekly, monthly, quarterly, and yearly report creation• Manage Trade Show logistics• Manages product quality control• Manage customer catalog submissions to ensure the product data is accurate• Creates and maintains ad schedules, catalog mailings, as well as email, mail, and product lists• Assist general manager in deploying business to business and business to consumer sales campaigns• Participate in the creation, production, and review of marketing materials• Created new company forms to coordinate with Essential Learning Products branding specs• Responsible for creating, maintaining, and editing dealer and direct consumer catalogs• Prepare sales reports, commission statements, commission check requests, and customer reports• Liaison between sales representatives and management

• Responsible for providing an outstanding customer experience coupled with consultative selling techniques, building brand loyalty, customer retention and repeat business• Actively involved in building internal culture and creating concepts for sales contests• Maintained Excel based tracking statistics to monitor daily performance

• Ensured each customer received outstanding service in a friendly environment while providing insightful product knowledge• Responsible for all aspects of inventory management including analyzing, tracking and ordering inventory, maintaining merchandise availability, merchandising and display maintenance

• All facets of lead generation to acquire new customers while extending the fan base • Interacted with the public to promote a positive experience for all games through ticket sales• Maintain and develop a deeper sense of the Blue Jackets brand through communication with customers