Marc Mendes Email & Phone Number

Woodmead Extension, Johannesburg, Gauteng, South Africa

Kerridge installations and trouble shootingTerminating Kerridge sessions Outlook password resetsMicrosoft Office issues (Outlook,Excel,Word,)Printer issues and printer setupsWindows XP ,7 ,8 & 8.1, 10 issuesUSCO installation and supportOrdering of printer toners and logging calls for service when neededRemote assistance across all seven branches for usersSetting up desktops and laptops for new usersE-mail account creations for new usersConfiguring desk phones for new usersLogging calls for faulty phones (Head Office and branches)Logging calls with ECNLogging calls with Panasonic (PABX)Keeping track of assetsKeeping track of Microsoft licencingIn charge of contract printers (Canon)In charge of SLA's on PABX's (JHB and branches)Network trouble shooting and assistanceManaging the Wireless access for customersHetzner e-mail account setupsLogging calls with DMT for Exchange e-mail account issuesPurchasing of new hardware Logging calls for faulty cablingTrouble shooting the serverManaging the firewall (Cyberoam)Managing Company Cell phones and data donglesData analysis on mobile expenditure Setup and deployment of new branches, Project management and deployment.

Edenvale

•IBM AS400 Server Support.•AS400 Operations, Customer Liaising, software installations and hardware installation/maintenance at the customer site.•Scheduling and Monitoring Daily backups on Our Office AS400 and Microsoft Servers at the Office.•Remoting to AS400 servers around Gauteng to Monitor backups.•Applying Of Releases sent by our Programming Department•Help with Access control to the building•Sending and Applying of Container unpacks.•Sending and Applying the F-tape.•Updating Customs Ammendments.•Making Sure Exchange rates and Airline rates have been updated..•Day end processing on AS400 •AS400 backups•AS400 Health checks•AS400 Disk checks.•Checking of Job ques on As400•Resetting terminal for users to log in.•Resetting Printers aswell as Remote printers on AS400.•Interacting with the development teams and action their requests• Assistance of Access control to building.•Testing of Company Generator.•Resetting of VPN’s•Using VMWare .•Running Veeam Backups•Checking Exchange rates and Sending if needed to Servers.•Using AS2(Websphere Gateway Express ) on IBM AS\400 server. (A B2B intergration Software ).•Using AS3( Sterling Software) on IBM AS\400 Server . (A B2B intergration Software ).•Installing and Updating Client certificates using AS2 Software.

Computer administration, Networking, Cabling, Building computers, Repairing computers, Setting up users, Maintaining networks Constant customer support on client sites.

Germiston Area South Africa

Standard Bank Home Loans Archiving, FICA compliance, Signing of documentation, Lodgements with Deeds Office Client Liaison.

Motor Industry, Fitting And Turning

Maths Fitting and turning Motor trade science

Education record

Computer studies Technical Drawing Science Maths English Afrikaans