Marc Padernacht is a Director of Customer Service and Call Center Operations at Native Remedies, LLC at Native Remedies, LLC. He possess expertise in leadership, management, customer service, call centers, team building and 11 more skills. Colleagues describe him as "I have had the pleasure of working with Marc for over four years. He is a pragmatic leader, who successfully transformed the customer service and call center departments with his experience and creative revenue-driving ideas. He continually delivered results, providing exceptional service and support. Marc pro-actively offers solutions, making him a valuable contributor to any team." and "Marc joined us at Native Remedies in 2009 and was an immediate asset to the company. His ability to manage both in-house customer service and an off-site call center team was impressive right from the start. And, as he grew in the position it was clear that he had not only the experience to work with his staff but also the passion to work with our customers. Let’s be honest, typically people complain about customer service agents… but not Marc and his team! We get nothing but accolades and praise about Marc on social media and emails. Our customers tell us how much he helped them and how wonderful it is to receive such great customer service. Marc has also been dedicated to – and successful at – improving basket size, reducing call center costs, and decreasing returns. It’s clear that he is a well-rounded, committed employee who has improved our relationship with our call center, customers and staff while he has been here. It really has been a pleasure getting to know him personally and professionally. "