As a Sales Representative and Website Management at EPS Group LTD, I am responsible for driving revenue growth through strategic sales initiatives and overseeing the performance and optimization of the company's website. I am here to develop and execute sales strategies, and build strong relationships with key clients. Additionally, I ensure the website is effectively managed, optimized for user experience, and aligned with marketing goals to enhance online visibility and customer engagement.My role is crucial in bridging the gap between sales objectives and digital presence, ensuring seamless integration and success across both areas.

As a Contracts Manager I was responsible for local council support at Travis Perkins, I played a critical role in managing large-scale contracts that provided essential services to local communities.Key Responsibilities -Negotiated complex contracts with local councils, ensuring favourable terms for both parties while meeting the council's specific requirements.Managed the contract execution process, including obtaining necessary approvals and ensuring compliance with legal and regulatory standards.Contract Management -Oversaw the day-to-day operations of contracts, including monitoring performance against key performance indicators (KPIs).Proactively addressed any issues or challenges that arose during contract execution.Managed contract variations and amendments as needed.Ensured timely invoicing and payment collection.Client Relationship Management - Cultivated strong relationships with local council representatives, acting as a primary point of contact for all contract-related matters.Provided exceptional customer service and support to ensure client satisfaction.Skills and Experience -Strong negotiation and communication skills.Proven experience in managing large-scale contracts, particularly in the public sector.Excellent organizational and time management abilities.Ability to work independently and as part of a team.Strong problem-solving and decision-making skills.By effectively managing these contracts, I feel I contributed towards Travis Perkins' success and playing a vital role in supporting local communities.

As a Showroom Sales and Design Manager for City Plumbing, I was responsible for overseeing all aspects of sales and design operations within the showroom.Key Responsibilities - Sales Management -Led and motivated a team of sales associates to achieve sales targets.Provided training and coaching on product knowledge, sales techniques, and customer service.Managed the sales process from initial customer contact to closing the sale.Analysed sales data to identify trends and opportunities for improvement.Design Management - Ensured the showroom's design and layout were visually appealing and conducive to sales.Collaborated with suppliers and designers to create inspiring bathroom displays.Provided customers with expert design advice and assistance in selecting products.Customer Service -Cultivated a positive and welcoming atmosphere for customers.Resolved customer inquiries and complaints in a timely and professional manner.Ensured exceptional customer service standards were maintained throughout the showroom.Inventory Management -Managed inventory levels to ensure product availability and minimize stockouts.Coordinated with suppliers to place orders and track shipments.Team Leadership -Recruited, trained, and developed sales associates.Provided ongoing support and guidance to team members.Managed team performance and addressed any issues or conflicts.Financial Management -Monitored sales performance and profitability.Prepared sales reports and forecasts.Managed the showroom's budget and expenses.By effectively managing sales and design operations within the showroom, I feel I contributed to the success of the business and provided customers with exceptional service.