Marc Peter Email & Phone Number

Neumünster, Sh, De

Neumünster, Schleswig-Holstein, Deutschland

Neumünster, Schleswig-Holstein, Deutschland

• responsible for the communication and coordination between technical service and different quality departments of hydrostatic division• negotiations with customer for retrofit campaigns• working on complex customer system issues• represent the company and the technical service at customer visits• working on employee development plants with focus on strategy of the department• responsible for claim handling process and process-quality • make process management • leading continuous improvement activities • development of relevant process KPI’s• involved in hiring process for new employees • deeply involved in the realization of TS16949 conformity for the department • realize a new process documentation for the whole department• involved in the alignment of the global claim handling process• introduce process quality key performance indicators

Neumünster, Schleswig-Holstein, Deutschland

• project-management: planning, performing and coordination of special projects within warranty claim handling• working on complex customer system issues • coordination of actions at customer’s inclusive documentation • working on customer requirements on system level • negotiations with customer for retrofit campaigns• pro-active coordination to quality departments• leading of meetings with relevant internal departments and customer during running projects• evaluation of corrective actions with focus on prevention of further failures at customer • support of process improvements to reach KPI’s, provide ideas for improvements• working on Follow-Up Lists of open quality cases

Neumünster, Schleswig-Holstein, Deutschland

• trainer of product trainings for sales organization, distribution and customers • technical support for bent axis motors and hydrostatic system • support of market launch for new option, products and system solutions • working in cooperation with Engineering department and production• support of the sales organization at new sales projects • creation and update of technical information • creation of announcements at customer relevant product changes (PIB’s)• dimensioning of hydrostatic systems at customer in design phase

Wolfsburg, Niedersachsen, Deutschland

• design of experiments• performing tests on test rigs and vehicles for transmissions, mechatronics, mechatronic-components• represent and evaluate test results• create relevant documentation• development and engineering of components and assembly units for hydraulic test rig • create bills of material• planning, designing, realizing and initial operating of test rigs • instruction for employees for new test rigs • production support, continuous and new development of mechatronics• calculation, dimensioning and engineering of mechatronic components • inspection of transmissions on test rigs and on vehicles • development of new electrical activation procedures • support of the software implementation for new electrical activation procedures • test and evaluation of new electrical activation procedures • setup of new measurement on test rigs• failure analysis at customer complaints• planning, designing and building of new test units• project leader of a new development project• project member of several development projects

Diploma Thesis (Dipl.-Ing.), Mechanical Engineering - Dual Curriculum, Engineering And Development, Very Good

Education In Industry Mechanics (Maschinenbau Im Praxisverbund), Industrial Mechanic, 89 Out Of 100 Points

Einsatzgebiet: Maschinen- und Anlagenbau