- Install and maintain transmission and reception equipment for OSP/ISP/FTTH/DATA Centers / Power SCADA Network Communication work environment design..- Fiber Splice at HeadEnd (Fiber Cassette / Fiber Patch Panels / Fiber Splice Trays to RU Rack / Fiber 1x2 - 1x8 - 1x16 - 1x32 Splitter & Backbone/Patch panels) - (Fiber Pigtails) / Master vaults(Fiber Cassette Enclosure ALF– CommScope – Core – STP - MST).- Fiber connector prep and installation, Understanding ofTelecommunications Networks cross Connect HeadEnd/MDF & IDF Point entry.Well know with fiber test equipment EXFO OTDR / FLX AFL / OTDR - - Knowledgeable in reading blue prints design and change, notes & details of SWO- Initiates test and turn-up procedures with System Engineers Design ( Vertro Fiber Map – Crescent Link – Splitter Diagram).- Collects and interprets engineering documentation to includeschematics, fiber management systems and performance OTDR reports.- Performs on-call rotation as required by standby coverage schedule.- Provides demand and preventive maintenance for fiber network & FTTH-Maintains proper network documentation on changes.- Performs all other duties as assigned OSP/ISP work environment.- Aerial and Underground as construction, new build, upgrade, repair & troubleshooting, mid-sheath, mid-entry cut.

Assist multiple clients with varying fiber infrastructures- Install and maintain transmission and reception equipment for OSP/ISP/FTTH/DATA Centers / Power SCADA Network Communication work environment design..- Fiber Splice at HeadEnd (Fiber Cassette / Fiber Patch Panels / Fiber Splice Trays to RU Rack / Fiber 1x2 - 1x8 - 1x16 - 1x32 Splitter & Backbone/Patch panels) - (Fiber Pigtails) / Master vaults(Fiber Cassette Enclosure ALF– CommScope – Core – STP - MST) - Fiber to Nodes rphy / Fiber to V.Hub / Fiber to Mux CWDM & DWDM system.- Fiber connector prep and installation, Understanding ofTelecommunications Networks cross Connect HeadEnd/MDF & IDF Point entry.Well know with fiber test equipment EXFO OTDR / FLX AFL / OTDR CWDM & DWDM.- Knowledgeable in reading blue prints design and change, notes & details of SWO- Initiates test and turn-up procedures with System Engineers Design ( Vertro Fiber Map – Crescent Link – Splitter Diagram).- Collects and interprets engineering documentation, to includeschematics, fiber management systems and performance OTDR reports.- Performs on-call rotation as required by standby coverage schedule.- Provides demand and preventive maintenance for fiber network & FTTH-Maintains proper network documentation on changes.- Performs all other duties as assigned OSP/ISP work environment.- Aerial and Underground as construction, new build, upgrade, repair &troubleshooting, mid-sheath, mid-entry cut.

Support many clients with different fiber infrastructures - Install and maintain transmission and reception equipment for FTTH/ DATA Centers / Power SCADA Network Communcation work environment OSP/ISP design.- Skilled in fusion single/ribbon splice machine & mechanical splicing.- Skilled in Fiber Splice at HeadEnd (Fiber Cassette / Fiber Patch Panels / Fiber Splice Trays to RU Rack / Fiber 1x2 - 1x8 - 1x16 - 1x32 Splitter & Backbone/Patch panels) - (Fiber Pigtails) / Master vaults(Fiber Cassette Enclosure ) - Fiber to Nodes / Fiber to V.Hub / Fiber to Mux CWDM & DWDM system.- Knowledgeable with fiber connector prep and installation, Understanding ofTelecommunications Networks cross Connect HeadEnd/MDF & IDF Point entry.Well know with fiber test equipment EXFO OTDR / FLX AFL / OTDR CWDM & DWDM.- Knowledgeable in reading blue prints design and change, notes & details of SWO- Initiates test and turn-up procedures with System Engineers inaccordance with customer order/or changes that been approve.- Collects and interprets engineering documentation, to includeschematics, fiber management systems and performance OTDR reports.- Performs on-call rotation as required by standby coverage schedule.- Provides demand and preventive maintenance for fiber network & FTTH-Maintains proper network documentation on changes.- Performs all other duties as assigned OSP/ISP work environment.- Aerial and Underground as construction, new build, upgrade, repair &troubleshooting, cut-over.

- Install and maintain transmission and reception equipment for FTTH/OSP network. - Install and maintain transmission and reception equipment for IP Phone network.- Install and maintain transmission and reception equipment for high-speed data networks.- Well know with fusion single/ribbon splice machine & mechanical splicing.- Well know Fiber Splice at HeadEnd (Fiber Cassette / Fiber RU Rack Splitter & Backbone/Patch panels) - (Fiber Pigtails) / Master vaults - (Fiber Cassette Coyotes) / Fiber X-Cabinets (Fiber Cassette) / Drop vaults (Fiber Cassette Coyotes)/ Fiber Drop Poles FDP (Terminal Coyote Enclosure).- Well know with fiber connector prep and installation, Understanding of Telecommunications Networks cross Connect HeadEnd/MDF.- Well know with fiber test equipment EXFO OTDR / FLX AFL.- Well know read blue prints design and change, notes & details of SOW- Initiates test and turn-up procedures with System Engineers in accordance with Hotwire compliance standards.- Collects and interprets engineering documentation, to include schematics, fiber management systems and performance OTDR reports.- Performs network tests of Ethernet and IP technologies.- Supports Field Maintenance, IT, Regional Engineering and any other department as related to fiber network.- Performs on-call rotation as required by standby coverage schedule.- Provides demand and preventive maintenance for fiber network & FTTH-Maintains proper network documentation on changes and upgrades.- Performs all other duties as assigned. Working in MDF, IDF, X-Box, Vaults, Pedestal, NID.- Ariel and Underground as construction, new build, upgrade, repair & troubleshooting.

Aerial plant builds to customer SOW & Drawing framing poles, placing new strand, lashing cable to a bare strand, over lashing cable to existing strand and cable. Installing anchors and down guys, snowshoes, placing fiber terminals, grounding & bonding of strand, placement of riser guards, trimming trees, pulling of cable/fiber short distances in conduit, Dismantles, moves, and removes aerial, underground or building wire, cable associated equipment and hardware, coax splicing and activation of newly installed or repaired plant. Equipment AMPs/Les/Taps/ Splitters / Power Supplies/ Nodes.• Underground plant builds to customer SOW & Drawing upgrading and repair, digging holes, laying conduits and cable in the ground, stringing fiber optic and copper/coax cable from pole to pole, down guy anchor, cable guards pulling, fiber optic and copper/coax cable through conduits by hand or pulling equipment. Break out and repair concrete and asphalt and dirt as required, coax splicing and activation of newly installed or repaired plant. Equipment AMPs/Les/Taps/Splitters /Power Supplies/Nodes.• Daily overview SOW & workload, assignments complete, and sign off on daily safety. Identify OSHA safety hazards to other employees & I, take all action in correcting procedure to eliminate or mitigate hazards/safety working aerial & underground on/off the roads.

Different LocationPBX to VoIP Migration Fiber/Category Cat3/5/6/7 – Field Lead Tech• As Field Project Lead, on-site coordinator and crew supervising for voice and data installation projects, the task is to ensure job completion per company and customer quality and safety requirements while supervising the efficiency of the staff assigned to the project. • Consistently run major project crews, responsibility for effective performance and provide necessary training starting from tech/customer safety and quality guidelines and have weekly safety meetings. • Coordinate with a technician on SOW outline, filling out project paperwork accurately of site location as Site Survey / PMT / Migration. • Perform quality checks; coordinate moves and cut sheets for voice and data cross connect; prepare red-lined as-built drawings. • Collect information from Telcom/Network Room location and overview what on RU Rack - Serve as main on-site / Switch / NAS. Overview & location information maintaining part of Migration Phone system upgrade PBX/VoIP Phone Bind Post on 66/110 block. Along with customer contact for questions and/or concerns. • Opening and Closing SOW in calling bridge to project manager/standby operators to ensure productivity, job completion and compliance has been overview per pages giving the depending size of migration location from Site Survey / PMT / Migration.

Oversaw job schedules for day-to-day SWO for techs, trained and developed cable technicians to ensure they have the proper training & tools for installation, troubleshooting.• Tasks for technicians’ preparation and delivery of work performance, reviews, personal development, plans, training plans, ensuring all techs respond to demands of new technology within cable system from cable products through tools, turnover for aligning technician goals. Made sure technician is on safety standard & safety training along with maintaining a daily to weekly safety inspection with all OSHA safety measure.• Knowledge of cable system operation from the exterior of the interior of service; along with principles and operation within cable T.V., Internet Service, IP Voice (VoIP), Alarm System, Networking & Wi-Fi communication, meters diagnose all type equipment or signal failure, ability to operate computer & network infrastructure.• Call Center/Product Support troubleshooting ticket issues from clients (AT&T – Frontier – Comcast – Windstream – Verizon), providing step by step guideline or remote support pertaining to products of sales and services or installs on Internet Service (Static IP & DHCP) – Software Internet Guard installation and modem configuration; out of service, computer step guidelines on products.• Performing first level contact resolving customer issues.• Correction and update customer order information; sales on promotion package follow up; get customer feedback on experience regarding trouble ticket.• Walking customer through problem-solving process.• Educating customer on products & usage.• An unresolved ticket was redirected to correct source or escalated to next level, if: customer product or service was not accessible, further steps needed more attention at client location due to the level of support for limited access to the system.• Daily activity report & follow up on troubleshoot tickets issued to me; track redirected unresolved tickets.

FiOS/Copper – Field Supervisor • _As Field Tech Supervisor, responsible for 15+ Technician who working on FiOS/Copper to home. Responsibilities included looking over daily schedules, routing jobs or swamping jobs around, daily tailgate meeting, weekly safety overview, trucks and vans with tools inspection. • _Train to develop technicians in any level that may be needed- from usage of tools on installation, troubling shooting, building good communication skills with customers met daily, ability to keep daily records, prepare paperwork/report, daily notes at many levels, work effectively with co-workers and public. Ride along with technicians in need of a follow up on any job, on any given date, at any level of situation as well QC. • _Share knowledge on OSHA (Ladder / Voltage Detection at Pole - Strand - Aerial & Underground – Utility Closet etc. • _Share knowledge on system of Verizon (CoffTech) & Frontier (Tech Portal / Simpl) platform communication in/out of the field, working with products that customer is receiving in their residential and business from either single, double or triple play. • _Knowledge of cable system operation from exterior to interior types of service, along with principles and operation with cable T.V., Internet Service, IP Voice (VoIP), Alarm System, Networking & Wi-Fi communication, ability to operate computer & network infrastructure.

FiOS – Field Supervisor • _As Field Tech Supervisor, responsible for Technician who working on FiOS/Copper to home. Responsibilities included looking over daily schedules, routing jobs or swamping jobs around, daily tailgate meeting, weekly safety overview, trucks and vans with tools inspection. • _Train to develop technicians in any level that may be needed- from usage of tools on installation, troubling shooting, building good communication skills with customers met daily, ability to keep daily records, prepare paperwork/report, daily notes at many levels, work effectively with co-workers and public. Ride along with technicians in need of a follow up on any job, on any given date, at any level of situation as well QC. • _Share knowledge on OSHA (Ladder / Voltage Detection at Pole - Strand - Aerial & Underground – Utility Closet etc. • _Share knowledge on system of Verizon (CoffTech) & Frontier (Tech Portal / Simpl) platform communication in/out of the field, working with products that customer is receiving in their residential and business from either single, double or triple play. • _Knowledge of cable system operation from exterior to interior types of service, along with principles and operation with cable T.V., Internet Service, IP Voice (VoIP), Alarm System, Networking & Wi-Fi communication, ability to operate computer & network infrastructure.

Responsible for customer service as needed in communication design, site survey in installation, troubleshooting & upgrade as certify, as well overseeing contractor work performance in building SCADA network infrastructure communication, ability monitoring, and remote communication operations of SCADA equipment.• RF Installed & Configuration hardware Redline Radio Microwave (RF), Orbit Radio (RF) to communicate Omni antennas and directional antennas. FreeWave Radio (RF) to communicate Omni antennas and directional antennas communicating on Hess Internal Network.• RF Troubleshooting & Configuration hardware, checking RSSI 1 & RSSI 2, egress and ingress, Tx & Rx, dbs lost or gain, Azimuth Range (Max & Min angel of elevation angle range), clearance of Fresnel Zone and Antenna High using internal OEM hardware software/program. Cooper to fiber or vise verse on cable infrastructure, weather seal, grounding polyphase on Hess Internal Network• Hirschmann Managed/Unmanaged, Copper & Fiber Switch Installed & Troubleshooting & Configuration hardware, a Layer2 level for internal network communication on copper or fiber cross connect at switch or fiber cassette on Hess Internal Network.• Wireless Ligo Wave Communication Installed & Troubleshooting & Configuration hardware, checking RSSI 1 & RSSI 2, egress and ingress, Tx & Rx, dbs lost or gain, Azimuth Range (Max & Min angel of elevation angles range), clearance of Fresnel Zone and Antenna High using internal OEM hardware software/program. Cooper to fiber or vise verse on cable infrastructure, weather seal, grounding polyphase.• Installation / Repairing / Maintenance / Temp services for different clients in Configuration and Troubleshooting OEM hardware network communication & network security system, Redline Radio, Hirschmann, MDS Orbit Radio, FreeWave (RF), LiGo Wave (RF) (Wireless), VivoTel Surveillance, Radio Communication (Verizon / AT&T) Cell Modems, LAN Network & Wireless Network, Router & Switches.

As a technician my work performance on Cruise/Marine, Offshore/Shore side andCommercial installation – repair – relocating – cut over migration – upgrades ornew builds.• Service providing Data & Distribution centers, Wi-Fi, PC-Workstation, RFID, SatelliteCCTV, PBX & VOIP, Cell Phone, Deck Phone, DECT, Digital Signage and Point-of-Sale system.• Wireless system AP, DAS system, wireless cabling installation, upgrades termination andtesting results.• Cable structured in Coaxial, Heliax, Category 5e, 6, UTP/STP, installation- terminationand testing bulk/pre-cut cable length infrastructure. Copper connector, Network cable,color code straight/cross over cables, patch panels, equipment cabinets, and accessories.• Telco closet and Data center cleanup.• Knowledge of cabling infrastructure Coaxial, Category, Fiber cables & regulation. Read construction drawing, schematic diagrams, clients system infrastructure standards. Responsible working with different clients in operation, coordination, installation or omission of the different diversity of activities for wiring systems for voice, data, video, and fire alarm system for client’s needs. Staring from MDF/IDF determine/estimate cut, assemble and install conduit, pathways racks, Raceway, virtual & horizontal aerial & underground to ceiling supports. • Depending on client’s SOW design dealing with different types of cables from Coaxial, Category 5/5e/6/6a/7 cable standards Plenum & Non-Plenum & Fiber Optics. Hang different J-Hooks to apart of weight, split up color cables for Fire Alarm / Voice / Data / Cameras system.• From new or temp install, repair, upgrade termination ends of Coaxial, Category 5/5e/6/6a/7 cable standards Plenum & Non-Plenum & Fiber Optics ends at IDF/MDF patch panel to the endpoint of an outlet/OEM device enclosure. Test set for Coaxial, Category types & Fiber Optics certify date wiring, distances, dbs reading, egress & ingress or any other OEM equipment that is designed for cable structured

• Com Tec 3-Installing cable for the customer for New Install, Change of Service, Restart, upgrade & downgrade from Basic Cable, Cable Box, H.S.I. C.D.V Phone Service, Alarm Service.• Installed or Repaired RG 11, RG 6 Cable & F-Connector from Aerial cable, underground cable, and cable outlets. Installed and swapped out cable box, modem, router, wireless router and phone equipment.• Restored computer problem with Network, Router and Wireless Router for configurations and updates.• Handled cable signal review on a JDS Meter from checking signal levels, noise, egress, and ingress as in forward and reverse signal issue that may accrue; balancing signal. Replaced taps, ground blocks, and splitters to inside the customer’s house, inspecting over cable lines. Changed faceplates and or taps.• CLI RF ride out for any kind of leakage throughout cable system, locating aerial and underground cable to repair or replace cable as needed• Checking for legal or illegal cable services; added proper tags for service being disconnected or active at Aerial poles / Underground vaults / Cable Closet Lock box taps; added terminal trap on Taps ports for no access on service; replaced Taps due to damage with correct tape values and ports.• Responsible for internal dispatching and resolving trouble tickets• Repaired QC aerial damage hard line on Fiber & Copper enclosure of exposed fiber or copper along strand for losing lash wire; grounding; customer service drops damage or exposed copper equipment (Taps / Line Extender / Power Amplifier).• Looking out for QC underground vaults with a damaged hard line on Fiber & Copper enclosure of exposer fiber or copper, grounding, customer service drop.