Marc Quintus Xavier Email & Phone Number

Chennai, Tamil Nadu, India

• Conduct meticulous background screenings for US-based candidates as part of the OPWDD process, ensuring thorough verification• Oversee the renewal of critical credentials, engaging with candidates to secure updated forms and health documents• Execute comprehensive internet and CBC fingerprint screenings, escalating cases as necessary while maintaining confidentiality• Implement rigorous daily credential audits and initiate disciplinary procedures when required, including suspensions and terminations• Communicated with candidates to ensure the timely renewal of essential documents, such as NY State 2023 form, Federal 2023 form, TB Questionnaire, Flu Decline Documents, BLS Card, and QFT Test• Manage a detailed suspension tracker, ensuring accurate and up-to-date information

Chennai, Tamil Nadu, India

• Managed extensive background verifications, reaching out to institutions and employers across the US for diverse checks including employment, education, and DOT verifications• Handled sensitive information including diplomas, financial documents, and criminal records, maintaining strict confidentiality and accuracy

Chennai, Tamil Nadu, India

• Delivered high-level client service, making outbound calls to US insurance representatives to inquire about claims and eligibility status• Ensured precise post-call documentation and analysis for overpayment cases, maintaining a reliable audit trail

Perungulathur

• Provided technical support for Belkin products to US and Canada customers, including troubleshooting, remote sessions, and product upgrades• Handled return and exchange queries for The Retail Equation, servicing 22 major US retailers and maintaining optimal AHT

Sholinganallur

AP callerFinishing targets on timeAttending clients weekly call regarding updates Task assigning for the teamGenerating Daily reports for SLInvoice processing Booking Payments

Certified Intellectual Property Rights, Law, A

White Collar Crimes, Dowry Death, Medical Negligence, Women Rights In India, Homosexuality, Law, A

Activities and Societies: Practiced Dowry Death, Women Rights in India, Medical Negligence, Homosexuality and White Collar Crimes.

Pg Diploma In Criminology And Forensic Science, Criminology

Activities and Societies: Criminology and Penology, Victimology, Indian Penal Code, Criminal Procedure code and the Evidence Act, Forensic.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Master Of Business Administration - Mba, Human Resources Management And Services, A