Marc Ravitz Email & Phone Number

Maryland, United States

Baltimore, Maryland Area

Baltimore, Maryland Area

Air Cargo Sales for International General Sales Agency. Represent all-cargo and passenger airlines in territory including Maryland, Virginia, Pennsylvania and Ohio. Oversee US Sales team providing sales and marketing support and assisting with local sales effort nationwide. Assists Director of Sales with distribution of tariffs and implementation of new or.

Manager front office and guest service operations for 200-room hotel. Developed and Maintained Guest Service program which increased satisfaction scores from low 7s to low 9s out of scale of 10.

Managed daily operation of sales and customer service office for Mid-Atlantic region. Accepted telpehone inquiries from existing and potential customers, providing rates, routing and tracking information. Provided full-range of supply chain transportations services to over 30 countries.

Front Office Manager for 487 room, 4-star property in Downtown Supervised staff and provided above standard guest service experience which exceeded company and local requirements. Also, delivered service improvements as Executive Housekeeper at same location.

Developed, implemented and maintained cargo route expansion program for international airlines. Contracted truckers and interline carriers to allow for cargo to travel from US beyond the London hub to over 100 destinations worldwide.