Hired on from Prodigy after contracted ended. Managed and mentored small team of cloud administrators.Acted as a scrum master for all projects and tasks.Continued the day-to-day operations of the telehealth video conferencing systems.Planned and executed building of new telehealth video conferencing systems.Executed the re-allocation of AWS BYOIP block from existing production system to give IP space to new system.Managed the migration of monitoring of telehealth system to new Splunk source.Re-built the current Development environment to make it more like production environment.Advised on cost savings steps to keep within budget.

Obtained Security clearance and passed DOD background investigation.Provided billable technical services for Cognosante contract with the Veteran Administration.Manage the day-to-day operations of worldwide telehealth video conferencing systems. Implement and administer AWS cloud infrastructure. Manage and provision AWS resources as required by engineering teams. Review and mange monthly costs through best practices and recommended infrastructure cost optimizations.Create and maintain monitoring and administrative systems and dashboards for engineering and executive staffs.Maintain infrastructure as code (Terraform) for all managed resources. Responsible for release and change management processes.

Part of the FAWS team working with top tier enterprise level customers. Day to day work includes project work, new environment build out, planning maintenance, CI/CD pipeline changes, unscheduled work, configuration changes and troubleshooting.

Managed Operations Linux team working with customers who are looking for both support in both infrastructure and configuration in a public cloud. Day to day duties included new systems build out, configuration changes, project work, systems monitoring, root cause analysis, and scaling for Shark Tank like increase in traffic. As the business changed, I was moved into the dedicated team doing the same work but on physical servers, and VMware machines.

Rackspace Cloud Sites also known as Mosso was a cutting edge PaaS web hosting platform that utilized a hybrid of technology to host both windows and Linux app in the same environment. As a Linux administration I was responsible for supporting our customer and assisting with troubleshooting server side issues and guiding when issues were code related.

Joining Rackspace in 2008 as part of the Mailtrust team which is now called Email and Apps. Providing customer support for a large hybrid email system which hosted Exchange Server inside a large Linux based environment.