Updated attorney database and saved 73% manpower. Probed for accurate information from customers patiently and professionally. Researched tax liens and associated payments for Tax Advisors Processed all Non-Judicial Trustee Notices for a four-state region

Created a filing system to track all soldiers in an absent/deserter status. Coordinated with civilian police and post general liaisons, as well as the finance department. Instructed representatives and supervisors from 25 units how to construct documents Informed commanders of the consequences and actions units can take for returnees. Devised a continuity book on all tasks to instruct future case workers and managers to ensure paperwork is timely and accurate. Streamlined filing system and cleared out 350 two-year old cases within 4 months.