Marc Roberts

Marc Roberts Email and Phone Number

Digital Excellence Director at DataScope Systems @ DataScope Systems
chester, cheshire west and chester, united kingdom
Marc Roberts's Location
Llangernyw, Wales, United Kingdom, United Kingdom
Marc Roberts's Contact Details

Marc Roberts personal email

n/a
About Marc Roberts

Marc brings forth unparalleled expertise in Lean/Operational Excellence, backed by his extensive 30-year journey of delivering transformative solutions across industries, including but not limited to construction, rail, technology, automotive, government, finance, and healthcare. His comprehensive experience spans continents, ensuring significant cultural transformations and tangible benefit realisations.Marc's unique approach focuses on aligning executive visions with on-ground actions, fostering cultures that embrace change and maximise opportunities. His methodology doesn't just deliver results; it nurtures an organisational mindset primed for focused continual improvement.

Marc Roberts's Current Company Details
DataScope Systems

Datascope Systems

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Digital Excellence Director at DataScope Systems
chester, cheshire west and chester, united kingdom
Website:
datascopesystems.com
Employees:
56
Marc Roberts Work Experience Details
  • Datascope Systems
    Digital Excellence Director
    Datascope Systems Sep 2024 - Present
    United Kingdom
    Driving digital transformation, harnessing cutting-edge technologies, and delivering innovative solutions that truly make a difference.
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  • Zombie Hunt
    Founder
    Zombie Hunt Nov 2016 - Present
    United Kingdom
    Developed a unique experience that’s infectious fun for everyone.
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  • Simply Excellence
    Managing Director
    Simply Excellence Oct 2014 - Present
    United Kingdom
    Leading transformative initiatives to accelerate organisational excellence and drive sustainable success across multiple sectors, including Construction, Rail, Automotive, FMCG, Service, and Healthcare.Key Achievements:Construction:Led a team to deploy Lean Construction solutions across 5 business units, resulting in the identification of 7 improvement work streams, 30 quick wins, and potential savings of 11 weeks on a large construction build originally planned for 83 weeks.Implemented a Collaborative Planning and Control System for Mace Construction, facilitating on-time and under-budget construction of multiple data centres.Strengthened construction supply chains, optimising productivity, shortening lead times, and enhancing reliability through modular solutions and process improvements.Rail:Supported Network Rail in deploying a Lean Business System across the Kent and Sussex Routes, achieving a 10% service recovery improvement and promoting collaboration through Visual Performance Management Centres, at four tiered levels of leadership.Guided Network Rail's Maintenance and Operational Services Team in implementing a Directors Visual Performance Management Centre and streamlined the project delivery processes.Manufacturing:Designed and executed a full Lean Transformation Model across DS Smith Paper Division (three sites, UK and Europe), generating £2 million in savings in the first year and driving cultural change through continuous improvement routines.Retail:Identified £6 million in cost-saving opportunities for Halfords retail chain by optimising core services, increasing levels of customer focus and driving out waste.
  • Bbi Services
    Chief Operations Officer
    Bbi Services Dec 2021 - Sep 2024
    United Kingdom
    Leading operational excellence initiatives, driving business improvement capability to streamline project delivery and enhance profitability across diverse programmes and construction sectors.Orchestrating a dynamic team of business improvement specialists, catalysing organisational growth and delivering measurable value in key performance areas: delivery, cost, productivity, quality, safety, and sustainability.Pioneering innovative service offerings tailored to client needs, including the industry-first Lean Competency System accredited by Cardiff University, revolutionising Lean practices in the construction sector.Scoping and securing new business opportunities, crafting bespoke solutions to accelerate results and achieve exceptional outcomes at pace.Spearheading leadership programs and consulting offerings such as the Construction to Production Masterclass in collaboration with Toyota, The Productive Series and Enhanced Collaborative Planning, altogether positioning leaders and empowering teams to drive transformative change and boost performance.
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  • Lean Construction International
    Operations Director
    Lean Construction International Jan 2021 - Dec 2021
    Delivering immediate benefits and providing the skills, capability and approach for a bright future. Building tomorrow’s capability, today.
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  • Nhs Shared Business Services
    Head Of Business Excellence
    Nhs Shared Business Services Apr 2012 - Oct 2014
    Uk And India
    Led a team of Business Excellence Practitioners across the UK and India, driving £1 billion in savings for the NHS through pioneering productive shared service solutions and global multi-site Lean transformations.Key Achievements:Delivered significant benefits through Lean transformations:Reduced failure demand by 33%Improved response rates by 26% to 61%Decreased lead times by 44%Raised Right First Time (RFT) rate from 88% to 94%Achieved immediate capacity gains of >50% following a 16-week deploymentSustained ongoing productivity improvement by >126% over a 12-month period post-Lean deployment interventionDeveloped a systematic approach to engage teams and drive operational performance:Streamlining processesOptimising end-to-end flowCultivating a culture of daily improvementFostering a commitment to excellenceIntroduced Net Promoter Score (NPS) to drive Service Excellence, shifting focus towards customer-centricity and away from traditional satisfaction metrics.Established a Lean Competency System to enhance internal capability, designing a bespoke training program accredited by Cardiff University, and affiliated as an approved LCS trainer.
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  • Dell
    Global Business Excellence Consultant
    Dell Jan 2011 - Apr 2012
    Collaborated with global clients to enhance organisational capability, align strategy, and drive process excellence through Lean Sigma methodologies.Key Contributions:Reshaped Dell's Global Business Excellence team, transitioning focus from training delivery to strategic business transformation and knowledge transfer.Streamlined supply chain operations into Russia, reducing lead times from 20-30 days to 8-12 days by optimizing document, data, and product flow.Led lean transformation initiatives, achieving a 50% reduction in lead time for new product/service support and enablement processes.Developed and implemented global programs for practical problem solving and daily management, fostering a culture of continuous improvement across teams.Delivered Dell’s Belted Lean Sigma Programmes across EMEA.Strengthened Dell's healthcare consulting capabilities by transferring Lean Sigma expertise, enhancing service offerings and delivery capability.
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  • Unipart Expert Practices
    Senior Practitioner
    Unipart Expert Practices Sep 2008 - Jan 2011
    Delivered lean solutions internationally, optimising operations for clients in service and transactional environments such as Zurich Insurance (North America), HMRC, BAA, and Royal Sun Alliance.Key Contributions:Supported HMRC in achieving targeted cost reductions and quality improvements, resulting in a £2 million annual reduction in employee over-payments. Implemented performance metrics and process mapping to identify and address inefficiencies.Led lean implementation for Zurich Insurance across 5 strategic offices in North America, improving turnaround times and productivity while minimising month-end time pressures.Benefits Realised:Improved workflow and reduced lead times by implementing workload planning and FIFO prioritisation, resulting in smoother operations and minimised month-end pressures.Increased productivity through performance management and improved team dynamics, enhancing transparency and communication.Enhanced quality by implementing best practices and providing necessary training, resulting in a Right First Time increase from 41% to around 90%.Successfully piloted lean initiatives at Zurich Insurance, triggering a nationwide rollout across the United States involving over 20 offices and practitioners.
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  • Corus Colors - Shotton Works
    Continuous Improvement Manager
    Corus Colors - Shotton Works Jun 2006 - Sep 2008
    Promoted from C.I. Coach within six months to lead the team of Continuous Improvement Coaches, driving sustainable improvement initiatives aligned to strategic business objectives.Key Achievements:Implemented the process for strategy deployment, aligning KPIs and improvement activities at all organisational levels for enhanced clarity and focus.Established daily performance review process, empowering shift teams to drive day-to-day improvement efforts effectively with sustained team based continuous improvement.Led adoption of flow principles, resulting in >50% reduction in product changeover times with minimal investment, and a direct impact on significantly reducing working capital and manufacturing lead-times.Introduced schedule adherence measures and defined scheduling rules, generating 10hrs additional capacity per month to further reduce working capital and significantly improve cashflow.Rolled out 'Lean Leadership' program to transform management behaviours and mobilise the workforce in habitual performance improvement routines.Implemented process confirmation system to sustain effective manufacturing practices.Facilitated best practice events at Toyota and Airbus, fostering engagement and showcasing industry standards to management team members.
  • Suiko Ltd And Smallpeice Enterprises
    Lean Enterprise Consultant
    Suiko Ltd And Smallpeice Enterprises Jan 2005 - Jun 2006
    Provided coaching, facilitation, project management, and bespoke training solutions to diverse businesses, driving adoption of lean practices and enhancing performance.Key Contributions:Conducted practical workshops, 4-day training programs, and regional events for clients in food processing, aerospace, consumer goods, and postal services, including Geest, RHM Foods, Smiths Aerospace, Motorola, and Royal Mail.Covered a wide range of Operational Excellence aspects, including 5S, Lean Office, Lean Manufacturing, Value Stream Mapping, Practical Problem Solving, Supplier Development, and Resource Planning.Conducted health checks and Lean assessments for multiple sites at RHM Foods, facilitating the development of improvement plans and roadmaps for each site's advancement.
  • Hepworth Building Products
    Divisional C.I. Advisor
    Hepworth Building Products Apr 2002 - Dec 2004
    Led Lean deployment across 12 sites, driving culture change through top-down and bottom-up approaches as a shared resource and primary change agent.Key Achievements:Introduced Policy Deployment and Business Operating Systems to align improvement activities with business needs.Developed enterprise-wide strategic road map for continuous improvement.Enhanced recognition and awareness of continuous improvement through quarterly newsletters and highlighting centres of excellence.Project-managed Just-In-Time implementation for 'Runner' products at Doncaster site, resulting in significant stock and lead-time reduction, improved stock accuracy, and visibility.Coached Factory Managers to commit to Lean principles, utilising value stream mapping and promoting "management by sight" mentality.Facilitated shop-floor teams to envision future improvements, empowering them to drive change and take ownership of improvement actions.Completed Master’s degree in Engineering and Manufacturing Management, earning distinction for my dissertation on the application of Lean principles across the central distribution facility at Hazelhead, leading to c£500K annualised savings and improved customer service levels from c70% to >98%.
  • Hozelock
    Manufacturing Engineer
    Hozelock Nov 1998 - Apr 2002
    Developed cellular assembly solutions for new products, overseeing projects from concept to full production.Designed and introduced Hozelock's inaugural flexible manpower production line, streamlining manufacturing processes and optimising resources in line with customer demand.Specified and commissioned new machinery, collaborating with suppliers to ensure cost-effective designs within tight time and budget constraints.Implemented comprehensive Error Proofing systems to ensure part presence and correct assembly, maintaining high-quality standards with temporary agency workers.Collaborated with Product Design Engineers to optimise storage space for a new hose system replacement, resulting in significant cost savings in storage and transportation.Introduced autonomous maintenance and O.E.E. monitoring systems, leading to notable improvements across the factory:20% increase in productivity18% improvement in machine availability13% enhancement in quality
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  • Adwest Ltd
    Senior Process Engineer
    Adwest Ltd May 1996 - Nov 1998
    Collaborated closely with client supplier development teams to optimise flexibility, ergonomics, and efficiency in cell and machine design.Actively deployed Toyota Production System (TPS) across gear shift and pedal box lines, serving clients such as Toyota, Honda, Nissan, VW, and JLR.Played a key role in training Engineers in lean tools and techniques, enhancing organisational capabilities.Maintained a strong working relationship with Toyota Supplier Development Team, facilitating smooth introduction of Avensis pedal box and hand brake lines.Conducted line balancing to determine optimum number of operators and trained them to Standard Work within Takt Time.Enhanced assembly of Nissan pedal box by integrating batched assembly processes into one flexible manpower line, focused towards single piece flow, resulting in:Elimination of a 3rd shift and overtimeEfficiency improvement from 47% to 90%+W.I.P. reduction by 85%Significant improvement in service delivery (On Time in Full) to the customer
  • Covpress Ltd
    Kaizen Engineer
    Covpress Ltd Sep 1991 - May 1996
    Completed craft apprenticeship in Press Toolmaking, specialising in manufacture of punches and dies, tool try-out, modification, and repair.Promoted to Kaizen Engineering role post-apprenticeship.Received direct training in Toyota Production System from Toyota's Supplier Development Team. Participated in 'Jishuken' programmes, implementing improvement projects within CovPress Ltd and other first-tier suppliers.Collaborated with Toyota's Supplier Development Engineers on two key projects:Reduced tool changeover time on injection moulding machines from 2 hours to 11 minutes using SMED techniques.Integrated 3 Toyota assembly cells into one flexible manpower line for enhanced efficiency.Implemented Standardised Work throughout the factory to optimise labour utilisation and ensure safety.Applied motion kaizen, line balancing, and performance monitoring to achieve Takt times consistently.

Marc Roberts Skills

Business Process Improvement Six Sigma Continuous Improvement Change Management Operational Excellence Business Transformation Lean Manufacturing Value Stream Mapping Process Improvement Kaizen Strategy Performance Improvement Project Management Management Employee Engagement 5s Manufacturing Business Process Mapping Performance Management Operations Management Leadership Strategic Planning Coaching Manufacturing Operations Management Quality Management Supply Chain Root Cause Analysis Smed Team Building Lean Management Process Engineering Training Toyota Production System Dmaic Program Management Consulting Stakeholder Management Erp Jit Published Author

Marc Roberts Education Details

Frequently Asked Questions about Marc Roberts

What company does Marc Roberts work for?

Marc Roberts works for Datascope Systems

What is Marc Roberts's role at the current company?

Marc Roberts's current role is Digital Excellence Director at DataScope Systems.

What is Marc Roberts's email address?

Marc Roberts's email address is ma****@****n.co.uk

What schools did Marc Roberts attend?

Marc Roberts attended Imperial College London, Northumbria University, Northumbria University, Cardiff University / Prifysgol Caerdydd, Coventry University, Coventry Technical College, Charter House, Coventry, Henley College.

What are some of Marc Roberts's interests?

Marc Roberts has interest in Former British Champion, Martial Arts, Climbing, Mountain Biking.

What skills is Marc Roberts known for?

Marc Roberts has skills like Business Process Improvement, Six Sigma, Continuous Improvement, Change Management, Operational Excellence, Business Transformation, Lean Manufacturing, Value Stream Mapping, Process Improvement, Kaizen, Strategy, Performance Improvement.

Who are Marc Roberts's colleagues?

Marc Roberts's colleagues are Melanie Norwood, Kate Bielby, Daniel Burns, James San, Will Harris, Ben Pearson, Zack Southern.

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