Customer Engagement Strategic Insights Lead - Us Oncology Portfolio
CurrentDesign and develop business planning frameworks and tools for the US Oncology Customer Engagement teams to maximize executional efforts and positively impact sales results.Generate actionable data driven insights and coach Customer Engagement team members (i.e., Regional Account Directors, Oncology Nurse Educators, and Sales Consultants) on how to identify customer opportunities and prioritize execution activities to accelerate portfolio growth.Develop and continuously improve critical customer engagement outcomes to drive and assess performance on sales growth, field effectiveness, and commercial activity execution. Lead collaboration of cross-functional partners to enhance the accuracy, ease of use and effectiveness of customer engagement tools to drive strategic priorities and enable strong cross-functional execution.Drive insights and best practices sharing to raise the performance of the entire Customer Engagement organization.Work closely with key leadership stakeholders to ensure cross-functional resources and systems are aligned to the Customer Engagement and Brand Teams' objectives.