Marc Royer Email and Phone Number

We may be a smaller company but we have a big roster of aviation experts and specialists. We are the perfect junior partner or consulting company to help larger companies expand and grow their business in the aviation and aerospace sector.

Terminal Radar Control of the Comox, Campbell River, Powell River, and Qualicum Beach airports in the Comox Terminal Control Airspace.

♦ Lee Valley is an exciting, growing, innovative Canadian company with an unparalleled reputation for product quality and customer service that stands the test of time.♦ Collaborated with VPs and Manager Operations of this leading retailer of online gardening and specialty tools to help improve supply chain functionality, optimize marketing efforts, and bring innovative ideas forward for product development.♦ Identified deficiencies in inventorying practices as well as inventory software. Worked with upper management and programmers to initiate near term software changes and practices to make central processing more responsive and reflective of sales at retail outlets. Initiated recommendations for software development that would have long term advantages going forward in minimizing human fault rate while having the system more accurately trace retail store returns and inventory losses.

• Used project management techniques to plan for and schedule equipment upgrades, regular and preventative maintenance, software upgrades to systems, and regular LAN network maintenance on time and within budget.• Successfully urged staff to augment proficiency, adopt new software and hardware systems and expand knowledge to guide air traffic control centres to a nationally recognized safety record.• Coordinated with senior management to determine effective business solutions for software upgrades, human resources training, employment, and career advancement.• Facilitated cooperation between air control centre staff and higher management to overcome organizational challenges in face of downsizing at a time of increasing customer load; 400,000 air passengers a year.• Developed the Business Continuity Plan for Comox Airport in consultation with their Board of Trustees and air operations. Created and delivered a proposal explaining need for implementation of plan, training, and budget. Identified business disruption threats, vulnerabilities and potential disaster impacts by interviews, and compiling feedback. Outlined and implemented risk mitigation strategies rated by end users as “out of the box and practical”.• Systematically evaluated runway construction and approach systems installation plans, anticipating and pre-empting delays to operations; “go to” consultant for weather, flight data systems, radar processing, radio and landline management upgrades.• Applied management and shift supervisor experience from 4 previous airports to create best possible outcomes in face of staffing shortages.• Renewed occupational training plan because of high failure rate of air traffic controllers - aided an overhaul of lesson plans, monitoring techniques, objectives, and simulation plans, thereby reducing failure rates.

• Planned, designed and negotiated/budgeted a $500,000 capital project to build a 5,000 foot job placement centre housing 20 staff, a testing room, a multi-media centre, staff lunchroom, medical office, a reception foyer, boardroom, manager’s and visiting HR office, vehicle fleet parking access; Dept of National Defence board member and consultant for 2000 square foot fitness facility rebuild and refurbishment.• Oversaw and exercised quality control of the work of job placement counsellors, bringing in new evaluation criteria to help the employment agency exceed rising national quotas.• Led Edmonton job centre to rank nationally in top tenth percentile production for specific technical trades despite having the smallest ratio of staff to geographic area in Canada.• Initiated an overhaul of the procedural admissions of applicants resulting in an overall reduction in processing times of job applicants from 60 to 50 days, and an overall reduction in file processing errors by 5%.• As an employment centre director, took strong steps to foster and strengthen relationships with community groups and educational institutions to improve community ties and organically grow the pool of applicants for occupations; increased rate of applications from NAIT and University of Alberta by 40% for specific technical trades and professions.

• Regularly anticipated, prioritized and reorganized personnel and work flow to avoid overtime hours and scheduling conflicts ; headed cost efficiency efforts to allow projects to be completed on time and under budget.• Saved the Canadian Government potentially millions in liability claims by accounting for liability issues, exercising due diligence, and applying proper oversight.• Identified the impacts of disruptions on the organization and the techniques that can be used to quantify and qualify them. This included assessing effects of disruptions, defining criticality and prioritising the business functions and records, and determining recovery time frames and minimum resource requirements as defined in the Moose Jaw Emergency Response Plan.

• Formulated the resolution paper for the Canadian Government at the ministerial level to ensure continuity of air operations and air sovereignty in the event of strike action by the national civilian air traffic control provider (Nav Canada).• Prepared the national Airspace Control Plan (ACP) to mitigate the effects of Y2K in event of a degradation or interruption of the National Air Navigation System. The complex 70 page annex to the Canadian Government Y2K plan achieved ministerial assent and assured movement of aircraft to key Canadian cities and international locations.

• Based on previous experience helping re-certify the first privatized aerodrome in Canada at Portage la Prairie, spearheaded and formulated the plan to procure ISO certification for Ardmore Airfield NZ.

• Spearheaded Air Traffic Control move to successful initial ISO certification in compliance with strict industry rules. • Negotiated nationally binding Arrangements and Memorandums of Understanding to define control procedures, delineate responsibilities, contractual and financial considerations, and expand and organize airspace in the best interests and advantage of the Crown; foresaw and forestalled legal pitfalls that would have hampered efficient operations and cost money.

• Successfully urged staff to augment proficiency, adopt new software and hardware systems and expand knowledge to guide air traffic control centre’s to a nationally recognized safety record at the busiest Canadian military airport in Canada and Europe.• Planned, budgeted for and built a CF weapons and equipment storage facility for 17 Wing Auxiliary Security Force - coordinated building design, storage lockers, access points, building materials, fabrication, and security monitoring of facility exceeding strict Provincial and Federal Acts and regulations.• Some of the design considerations and concepts were adopted into federal policies and practices.