Marc Serra Email & Phone Number

Fort Lauderdale, Fl, Us

Fort Lauderdale, Fl, Us

St. Paul, Mn, Us

Territory Manager, Core Division (2013-Present)Territory Manager, Hospitality Division (2004-2012) Territory Manager, Core Division (1995-2003) Responsible for establishing and growing market share by providing laundry operations product solutions to hospitality industry accounts. Develop and implement marketing plans in support of organizational objectives in a highly competitive market. Accountable for all aspects of sales and management of a portfolio of accounts with emphasis on new business development, expanding current client business, account management, market development, and strategic leadership and execution. Awards and Achievements▬▬▬▬▬▬▬▬▬▬▬✔Generated more than $25MM in sales over tenure. Territory currently exceeds $1.7MM FY2019.✔Met or exceeded budget every year 1995-2007, 2009-2012, 2014, 2016-2019, 2021✔Core Territory Manager of the Year Award, 1997, 1998, 1999, and 2019.✔Area Territory Manager of the Year Award, 2012.✔Hospitality District Territory Manager of the Year Award, 2005, 2007, 2009, 2010, 2011, and 2012.✔Highest Overall Dollar Increase in Core District, 2002.Sales and Business Development▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✔Prospected territory, conducting strong cold calling campaign to initiate leads and develop customer base.✔Manage complex sales cycle including relationship cultivation, new business/sales, service, installation, and maintenance of premium laundry chemical products.✔Implement sales strategies to achieve the Company’s annual revenue and profitability objectives.✔Deliver presentations to key decision makers and perform strong follow-through to further business development initiatives. ✔Track and analyze sales data, and adjust strategy with consistent record of achieving sales forecast and budget objectives✔Accountable for meeting goals through a client-team approach that directly impact overall growth of the organization and its revenue. Consistently a top performer, exceeding quarterly revenue forecasts and objectives

St. Paul, Mn, Us

Account Management/Client Relationships▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✔Foster relationships with key decision makers and strategically leverage relationships to generate new sales.✔Maintain existing relationships, while facilitating retention and growth through ensuring client satisfaction with a proactive approach, maximizing sales volume. ✔Provide highly personalized service to build client relationships and increase company awareness. ✔Consistently promote a full array of company products and services, and active in cross-selling portfolio to increase revenues and profits. In-Services/Technical Account Support ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✔Advance company successes by understanding client’s unique laundry, cleaning and sanitation needs and delivering systems and services that increase quality and efficiency and reduce cost.✔Conduct in-service training with housekeeping staff and management to show product features and benefits, as well as proper product usage, and OSHA safety standards. ✔Provide a high level of technical and support services to accounts including install and repair of machines and equipment.